Had an appointment at 7:30 am to pick up a 20' truck. But was told their systems were down. I went online to check my mobile pickup status but the website was also down because of "planned maintenance". Who does plan maintenance on a Monday morning at 7:30am HST 10:30 am Pacific time? Needless to say my whole morning was thrown off. Nothing was working until a half hour passed by. By the time I was able to check everything, I didn't leave until 8:10 am. Morning staff wasn't very helpful.Jerimia H.
Moving Truck Rental in Honolulu, HI at U-Haul Moving & Storage of Honolulu
Pour nous contacter
Honolulu, HI 96819
(In Mapunapuna Industrial area business district)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Honolulu, HI 96819
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Charged me a damage fee with no explanation or proof...James G.
Nothing!! This business is #1, EXCELLENT!!!!!!!!LINDA Y.
Actually, I can't think of anything! Everyone was knowledgeable, friendly and helpful. =o)john A.
Work with your reservations department on customer service. The man i spoke to spoke too fast and was very pushy. I asked him questions in which he answered, "like I said" and continued. He needs to speak slower and he wouldn't let me talk. He needs to remember that his disclosures are repetitive everyday, but its new to the customer. I would get rid of him for poor customer service. The location where I picked up the vehicle provided great service.Ion S.
Due to the lack of employees, It took an hour for just to see the clerk. It would be nice to have more then one person working in this store, I felt very sorry for this employee because she had to two customers at one given time. Line was backed up to entrance of store.timothy A.
I like to thank Rodney For a wonderful customer service. I was treated with expertise with courtesy! Thank you all , what a Awesome Crew and much Aloha & GodBlessRandolph C.
Cut down on the flurry of DMs.Jon R.
Originally had a res for Kaneohe pick up, and although we received a last minute notice that none were available due to mechanical issues, they tried to work it out. Unfortunately it wasnt the size we reserved so we had to make last minute adjustments on our end which was frustrating.Ruth Jane N.
Customer service was horrible. Employees were answering personal phone calls at work. I saw someone outside and asked for help and she told me to go online and return it through the website because they were low staffed and she was on a break. There was no direction on how to return and the employees just kept saying follow the directions and not offering any assistance.Lauren T.
Had mobile reservations, everything went well except you have to go back to the office to get the keys. Besides that it was smooth sailing, even the drop off was really easy. I would definitely be back and recommend you guys to my family and friends.Taliese L.
The owner was friendly, professional and efficient, even when having to deal with difficult customers before us. The van was clean, and the instructions to inspect the van was quick and simple. My husband and I were able to move our furniture easily with the UHaul van. I would definitely return and recommend this location to my friends and family. Thank you, UHaul on Kilihau Street! You are a blessing to local people like us!Michelle F.
Servicing was great, hours open was exceptional, equipment was clean. No complaints or recommendations at this time.Faye S.
All goodsione V.
Staff was great in their willingness and flexibility to make our visit a positive one.Christopher R.
Excellent serviceJeffrey N.
Excellent customer service!Ava F.
Online service need more execution. Wasted an hour dealing with online & time it took getting help at desk. They were helpful. I flew in from Molokai for day to complete supply run. This hour ended up being critical for me. I missed last flight to Kamaka air to ship home to Molokai. I was forced to pay more using mokulele, my passenger airline.Gregorson R.
Worst location and customer service I have ever been to. Super unprofessional and rude and got charged for something we did not do.SOPHIE E.
I am deeply grateful that UHAUL allowed me to rent it for the number of days I requested although it turned out to be a shorter time period. Uhaul helped me at a time I had damage in my home and needed to have major renovations completed. They helped me big time.LYNETTE T.
Customer service informed me I would be receiving the kaima'aina rate, and not the tourist rate. My Hawaiian drivers license should have given the clerk a clue. My recent receipt shows a greater fee.Susan R.
No problems other than my bill. Very surprising calculation. The mileage on the odometer was different from the contract. Not sure how it was calculated, but they charged me for nearly 100 miles on the island of Oahu HI. I transported cargo from Honolulu Airport to Ko'Olina Beach Resort !!!Andre R.
Thank you for great customer service and prompt and easy rental experience for a cargo van.Karen W.
Fast and professional team. Very little wait, pick up and drop off was very efficient. Well done!Darin C.
I stood around slightly clueless for about 10 minutes try to figure out the mobile pick up and eventually gave up but it would've been nice had an employee came up and asked if we needed help. I've never delt with renting Uhaul before though so it was my own fault for the cluelessness. Otherwise 10/10 experience, staff was very friendly, one helped back me out of the parking lot. Vehicle was easy and fun to drive especially for having never driven a vehicle like that and size (10 ft box).Thomas G.