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Angela S | Premières impressionsSelf Storage Units in Huntington, WV, 25701
U-Haul Storage of Huntington
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U-Haul Storage of Midway
202 4th Ave, Huntington, WV 25701 View Available Units0.6 miles from this location -
U-Haul Storage of West End
546 Washington Ave, Huntington, WV 25701 View Available Units1.1 miles from this location -
The Battery Terminal
3836 Winchester Ave, Ashland, KY 41101 View Available Units
(U-Haul Neighborhood Dealer)9.5 miles from this location -
Ona Storage
3912 Us Rt. 60, Ona, WV 25545 View Available Units10.9 miles from this location
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Évaluations des unités d'entreposage par les clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisThe Manager Sherri R. was very professional! Such a capable Manager! Thanks so much for allowing me to rent there!
victoria s | Expérience généraleIt was not helpful when I was moving out and I went outside loading and left my access card and purse inside the building. I called during office hours and was told I had to provide ID or password which I could not do because all of it was in my purse inside the building. Our vehicles will were inside the gated area so we could not leave either. It took 20-30 minutes for them to give us a code to get back in the building. It was annoying having to stand outside till they got their act together.
DIANE L | Expérience généraleEvery time that I go to the office to speak to anyone they are rude, I will hope they get better training
Jennifer L | Expérience généraleThings went very well. We were a bit confused when picking up the lick and keys due to the "office" being moved while construction was happening. Staff was super helpful and hooked us up! Thank you! See you again in May 27 for college move-out!
MICHELLE N | Expérience généraleThe lady at uhaul that assisted me was very sympathetic and useful in a time of need. I had a uhaul full of my life and the storage unit I purchased was closed. Thanks to uhaul and their 10pm closing time I was able to store my things and drive my 4 hour drive and not waste a hotel night sleeping in a uhaul waiting for them to open. The unit was a little pricey for me, but I was satisfied after entering the facility and felt much safer with my belongings at uhauls facility, opposed to the other I had purchased. Kudos to the lady at uhaul that assisted me with this unit and listened to me nearly cry on the phone ready to give up, she saved my butt. Thank you.
Zachary S | Déménagement en ligneWe had a great experience! The facility was clean, always well maintained! Our items were safe and we never had any issues! Would definitely recommend!
Lalicia J | Expérience généraleThe unpaved surface by the door of this facility is so uneven that cart loads regularly topple onto it because of the potholes. Ridiculous. Employees keep saying that the city keeps them from paving it. I don't believe that one little bit. The employees of this U-Haul all seem to be pro, though, I will say that.
Richard S | Expérience généraleEverything was awesome
Loretta H | Expérience généraleThe rent raised consistently the whole time we had the unit, and I’m not sure what the increases were for. Certainly not facility improvements. The parking lot being made out of gravel concrete and not smoothed concrete was a bad choice. During the big snow we had, the whole lot was covered in ice and very slippery, was never plowed or treated. It’s saying something though, that the ice was easier to traverse with carts than the untreated gravel. Had to be extremely cautious moving anything of value or anything delicate. Bathroom was rarely cleaned and even more rarely stocked; no toilet paper, no towels, no soap. I appreciate the security of the gates and doors I guess but when making multiple trips, entering a code to get into the building every time is frustrating and time consuming. The elevator doors stay open for about 2 seconds before they close and clip whatever you’re trying to move. The carts are super convenient but need servicing, they’re loud and the wheels are wonky. I did really like the donation spot, that was excellent. The later closing hours are fine but there were times I needed access to my unit after 10, which was inconvenient. The pull doors for the individual units need attention as well. They frequently catch and squeal and have to be jimmied down so they can close. There was also a bug deterrent in the unit, which I thought was great when we first moved in. But we had the unit for a couple yrs and I have to question its effectiveness after finding a live roach in one of my boxes. We had the only key for the unit so it’s not like the bug traps were ever changed.
Sarah C | Expérience généraleEverything was great
Guy F | Expérience généraleAll good
Juanita D | Premières impressionsNo one was ever in the office, you raised the price to a ridiculous amount, and the place was hardly ever open for access.
Steven P | Expérience généraleThe facility smells like cat pee. You can’t keep door open when loading / unloading. You can’t get out to let moving truck in and have door padlocked which is I believe a fire violation. You should get that checked. Your check in / out process isn’t listed anywhere. There’s no option on app. This was a really poorly designed process. Very unimpressed. Would recommend others went with other storage unit.
Jessica W | Déménagement en ligne