Loved all the people I met at the kck facility on state street. They cared about me and remembered me each time I came in. My phone experiences we're not pleasant. I felt that they didn't listen or give responsive answers .

Cole was personable and concerned that we were doing ok.

The Manager Robert is the best. He is always kind and courteous and willing to go the extra mile to help you with anything you ask of.

Very friendly staff and helped me through my entire process

Very Affordable Rates , Courteous and Friendly Staff, Place Was Very Clean Inside and Out including Bathrooms

ALL bathrooms needed attentiif you move out before your next due date on a storage they need to prorate your services and give you money back U-Haul makes enough money off of everyone they can do that

Excellent

No one mentioned anything about paying for a truck the night before. Only to make it to the location at 7 AM., and to get told "I was just talking to them about it . I don't gotta truck call u haul."

The price of a lock, cost them, $164.00 a months rent! You have lost a valued customer. Penske will be my first choice! With your company, a distant second.

I've used them since March of last year and have encountered a wonderful, helpful, kind staff. Not once have I had any issues. I would most definitely recommend to others. Blessings

The facility was great. I think there was an IT hiccup checking in and setting up automatic payments, but the staff was very friendly and helpful in getting it fixed.

Thank you

Very friendly

An excellent facility, with an extremely secure and safe.The staff was always informed.

Our 24 hour access card stopped working while moving things from the truck to the storage. It was 12 at night. When emergency # didn't answer the 800 # rep got card reactivated so we could finish.

Very helpful people, and an excellent storage facility.

I have been very pleased with the entire process your company has shown personal and exemplary service and consideration throughout the entire process wish there were more companies out there like thi

Great place for storage

I just wish the storage units or bigger because we really had to cram everything in there and they wound up scratching a bunch of my furniture if we have more room that might not have happened.

Waiting for contact. Trouble with rental truck. Trouble with storage reservation. Not happy at all, and awaiting compensation.

Had problems complete move. Truck had issues. There been reported. Reservations on storage unit were incorrect. Turned into big issue. Eventually storage, corrected. Both issues made move terrible.

I appreciate the service I receive when I use this facility you guys are always nice I would recommend this place for your rental and storage it's a good place to get you through your moving needs ..