Stew n tow was the best. Destiny was always nice and helpful. I would recommend your company to everyone if they need a nice clean storage and mainly the best customer service experience.
Denisha C | Expérience généraleÉvaluations des clients
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- 4,5 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisStew n tow was the best. Destiny was always nice and helpful. I would recommend your company to everyone if they need a nice clean storage and mainly the best customer service experience.
Denisha C | Expérience généraleThe unit rented and been broken into from the "inside" - the three foot gap at the top of each unit allowed for someone to enter all units in a single line. There is no telling how much inventory has been lost over the years. I noticed the united rented had been broken into again yesterday, so we decided to take the remaining items out.
Wendy T | Expérience généraleExperience was rough. Didn’t receive the necessary information to move in, we had to call to get the gate code. The system didn’t recognize our address when we did our paperwork and we were chastised by a girl via text because we didn’t provide a full address when the system was to blame. She even threatened to lock us out in the INITIAL TEXT!!!…. THE FIRST COMMUNICATION WITH THIS COMPANY, if we didn’t send in certain information. This was highly unprofessional and uncalled for when a message requesting the information would’ve sufficed or even a simple reminder.. Nobody needs to be threatened to be kept from their belongings over a few pieces of misinformation, especially when the original paperwork didn’t even request most of what she said we needed to submit. If we hadn’t already moved everything in and only need this storage for just 3 months, I would’ve definitely left and went elsewhere. Even when asking for an extension past the gate cutoff time, the after hours customer service line said it isn’t an option unless prior authorization was received, 10pm in or out… but Destiny told me they couldn’t grant 24 hour access even though I just asked for an extra hour to be able to unload and get out since we had a long drive-not 24 hours. She also told me we could get out after 10pm, we just couldn’t regain access in after 10pm, but I am not sure how much I trust somebody who just threatened to revoke my access after 2 days of renting the unit. If you can, I suggest going elsewhere.
Alexis W | RéservationDestiny, was beyond superior. She was always very courteous and polite. The world could use more people like her.
Patsy S | Expérience généraleThe staff was always nice, and would send friendly reminders to pay. My unit was clean and I didn't have any rodent problems.
SHERRY A | Expérience généraleStaff, facility, storage options are all 5 star.
Tina W | Expérience généraleDestiny is extremely professional and helpful.
Jimmie h | Expérience généraleVery pleased with Lion's Den. Check in and check out was very easy and smooth. The grounds and facilities are kept extremely clean. I felt that my belongings were very secure there. Would recommend to anyone!
Jessica A | Expérience généraleVery grateful to the staff at Lion's Den Self Storage. They helped assist with my mover being able to put all my things in storage. Very friendly and helpful. I would totally rent a storage space from them again if needed in the future.
Jennifer H | Expérience généraleVery helpful solution to my short time storage needs
Jan N | Expérience généraleThis is an excellent storage facility! Our friends used a DIFFERENT storage unit in Seagoville and got robbed twice. We kept telling them to come down to Lion’s Den, it’s very secure and very clean. The office staff is incredibly helpful!
Kathleen B | Expérience généraleEverything went great at this location!! Than you Will
Wilfred B | Expérience généraleDestiny is awesome!!! She is always so friendly and helpful!! She deserves a raise!! I would definitely recommend Lions Den Storage!
DARREN H | Expérience généraleOffice Employees very efficient and friendly, property clean
Diane A | Expérience générale