Friendly and helpful staff, and the init was clean and dry.
Lorna A | Overall ExperienceSelf Storage Units in Kitchener, ON, N2G1H7
U-Haul Moving & Storage of Downtown Kitchener
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- 4,5 - Cote moyenne des clients
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Reasonable, easy move in and out, clean! Thank you!
CAROL E | Overall ExperienceHelpful and friendly.
RICHARD R | Overall ExperienceI have been super impressed by both the manager and her staff. This is not the first time I have rented either a truck or a locker at this facility, and they always are willing to go the extra mile to help me find Solutions
SILKE F | First ImpressionsStaff were very approachable and excellent showing and explaining process.
JONATHANROBERT W | Overall ExperienceI almost regret picking this location but I had no choice
SHAWN D | First ImpressionsHelpful staff. Awkward moving to second floor.
RICHARD R | Online Move InGood experience
JON T | Overall ExperienceThe open air lockers on the second floor allows for birds to land and poop into the storage spaces, needed to cover everything in plastic. Access hours ended too early in the day, it would be much more convenient to have longer hours, even if it’s just for storage access and not for the office
Nolan L | Overall ExperienceGreat staff, and the storage unit was clean, dry, and free of pests. Fantastic experience.
Lorna A | Overall ExperienceMoving in with ok! As for moving out an emergency vehicle incase one truck wasn't, available.do not or keep
Darren Y | Overall ExperienceStaff were great and very helpful. Issue is I ended up with no storage unit so had to keep the truck for another day. There is no elevator to move belongings upstairs to units and because the move day had to shift. I had to scramble to find friends to help during a work day.
Nyree P | First ImpressionsThe staff is very friendly and helpful. Unfortunately we had bird feces and mud/dirt on the items we had in the storage unit due to open ceiling.
Jennifer E | Overall Experience