Brian has always been so helpful to us and we appreciate it very much!
gerhardt w | Overall ExperienceSelf Storage Units in Waterloo, ON, N2V1A1
U-Haul Moving & Storage de Waterloo
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- 4,5 - Cote moyenne des clients
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Staff were very helpful and accommodating.
TERRI M | Overall ExperienceThe U-Haul facility in Waterloo fully met our needs. Staff are great and easy to talk to. Will definitley be back for any future needs.
ANDREW T | Overall ExperienceWould like to be able to access the storage units any time.
TERRI M | First ImpressionsThe team members at 585 Colby are excellent in ensuring the safety and efficiency of the site. They are always polite and responsive, and this includes prompt snow clearing, allowing access to the lockers even on the worst of winter days. I have used U-Haul storage for many years because of the consistently excellent service and facilities. - Steve Prentice
Steve P | Overall ExperienceEvery 6 months the cost of the unit kept increasing making me seek alternative storage. The one I found was larger for half the cost.
Matthew F | Overall ExperienceOne of the customer service representatives did not seem to understand the process to obtain the license of additional drivers(s). I had to chase U-Haul to text the individual for the license at the last minute. It should have been done as suggested in the process guide.
GARETH H | First ImpressionsThe only thing I would say is the long wait when there’s no staff working on a Saturday they’re running around getting trucks and serving 10 people at once it’s not a good experience definitely need more staff on the weekend.
Caren C | Overall ExperienceBryan and the staff were very helpful and excellent to deal with.
Jeff W | Overall ExperienceI stick with U-Haul because I can rely on your excellent facilities and service.
Steve P | Online Move InStaff are super great and accommodating. Helped with all of my needs 10/10 will come back again
Scott B | Overall ExperienceWas very well looked after and could have had better in the units
CHARLES H | Overall ExperienceStaff there are amazing and the manager is very professional
Darrell P | Overall ExperienceI have been storing item at U-Haul for many years and very happy with the choices of storage size etc. However, in the past couple of years there have been raises in rent twice a year. What's up with that? Storing has become way too expensive.
symeon d | Overall Experience