I was provided exceptional customer service from all staff member.
GLORIA C | Expérience généraleCrest Self Storage
1060 W Round Grove Rd, Lewisville, TX 75067Évaluations des clients
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI was provided exceptional customer service from all staff member.
GLORIA C | Expérience généraleI would like to extend my gratitude and appreciation to Cindy, Don, and Richard for assisting me with my Uhaul and move into my storage. The process was a success. They all provided exceptional customer service. Also, I want to thank them for having patience with me. Thank you all so much.
GLORIA C | RéservationGreat facility and the staff was always professional and helpful. We rented there for several years and if we have to rent another storage facility, it will be here again.
WENDELL E | Expérience généraleWell run and friendly was great for storage and truck rentals .
JEFFREY D | Expérience généraleEverything went very smooth. I purchased several boxes in small quantities and needed additional spaces. The staff was very accommodating. Thank you very much!!!
Randy C | Expérience généraleCrest Self Storage is the definition of a wonderful, safe, professionally managed storage facility that has managed to give each customer the feeling of being part of the family. My experience with Crest Self Storage have become a very special part of my life... Athank you Cindy, Ron, Ed, and everyone that added to the dimensions of this environment...
MARY J | Expérience généraleHad rat infestation. Climate control unit not cool enough so had mildew on items due to humidity.
GREGG F | Expérience généraleMy unit was littered with mice and rat feces and we found a dead rat in the unit as we were using. my furniture and boxes had feces and urine on them. A bed will have to be thrown away and some handmade items that my great grandmother made were ruined.
SARAH W | Expérience généraleVery professional and accommodating. Will rent here again when the need occurs.
Cheryl W | Expérience généraleThey were all so helpful, feels like family. Had to move unfortunately.
Jacob G | Expérience généraleCindy and the team were very friendly. I was a little upset when I pulled up on Sunday around 10 pm with my movers to store my heirlooms and personal belongings and was unable to get in. There was not an emergency number to contact and no one to assist. I ended up having to get rid of my items as I had no place to store them. I called on Monday and was told I had to talk to Cindy Tuesday. She is off of Mondays. When I came in Tuesday she was pleasant. She told me that the storage facility has limited hours to access for secure purposes. If I had known all of that I would have made other arrangements. However, she was apologetic, refunded my money, and said she would start communicating the access times to new customers. I also suggested they put a sign up. Overall they took great care of me and were friendly. I will recommend to others they just need to be sure to communicate when you can access better.
Brandi H | Expérience généraleGreat! No problems
Cheryl W | RéservationI liked the facility. Although not the least expensive in the area, the storage units were nice and secure and I didn't have to worry about my stuff.
DARREN R | Expérience généraleFriendly professional and super fast check in and out.
Lola M | Expérience générale