The u haul on three eighty in mckinney did an excellent job of helping me hold my stuff and move my stuff. I appreciate them and I recommend them to you as well.
joseph j | Overall ExperienceSelf Storage Units in McKinney, TX, 75071
U-Haul Moving & Storage de West McKinney
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U-Haul RV, Boat and Trailer Storage of West McKinney
10057 W University Dr, McKinney, TX 75071 View Available Units0.1 miles from this location -
U-Haul Moving & Storage of Frisco Prosper
1566 US Hwy 380 W, Prosper, TX 75078 View Available Units4.8 miles from this location -
U-Haul Moving & Storage of North Plano
2560 Kathryn Ln, Plano, TX 75025 View Available Units6.7 miles from this location -
U-Haul Moving & Storage of East McKinney
345 E University Dr, McKinney, TX 75071 View Available Units7.8 miles from this location
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- 4,5 - Cote moyenne des clients
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Bad experience yesterday. I will say Isiah was very helpful. All other staff members need customer service training.
Jamie C | Overall ExperienceThe only problem was there was damage to the slide latch which I requested fixing multiple times. I had to have a hammer to slide it open.
Mark A | Overall ExperienceRenting the truck was not a great experience. I went online to rent the truck from the Sweetwater, TX location. I had a confirmation of a pic up date, etc. Luckily I called the location to confirm and I was told they had no trucks at that location and they had me call the regional office in Abilene, TX. They informed me the nearest truck was Colorado City, TX. When I arrived to pick up the truck the dealer was in a run down sketchy motel and he could barley complete the registration/rental agreement. After that challenge, the truck was fine.
MICHAEL R | First ImpressionsWhen I walked in to the office, employees were helpful however, I had to call this location about 8 different times over several days before I could get someone on the phone to assist checking out of my unit. They just let their phones roll over to the corporate line who tells you that you need to go to the location. Not convenient when you’ve moved 1000+ miles away.
Kenney H | Overall ExperienceLove this location. Everyone was helpful and friendly!
Samantha H | Overall Experiencewhen my stuff was sent to storage either the employees or cops took all of my valuables and was left with a comforter and a tv and a box of trash. when confronted of this they had no knowledge of what happened but yet they knew what items i was refering to.
Saul M | Overall ExperienceIn my opinion. The space needs to be bigger. A lot of wasted space for the hight of the storage. No one his or able to stack that high.
Jeff S | First ImpressionsThe team were very friendly and professional. The individual who worked with me should be given a one time award. I think it was Adam Avery, which was on my receipt.
DAVID D | First ImpressionsThe move out date is INCORRECT !!! I moved out of the storage unit September 29, 2024 after hours. I called U-Haul to inform them because I kept getting notifications of uhauls attempt to process a payment and now I’m getting past due notices and addition charges notifications. Your cameras should see that I moved out around 6:00-6:30 pm on September 29, 2024. I don’t own any LATE FEES OR ADDITIONAL CHARGES. Not even the log out charge of $10 because it was BOGUS ! Because I shouldn’t have to log out fives times before the system accepts it when it only took me one time to login. Once I found out that was going on I put my code in once to sign in and five times or more to sign out! Seems to me that’s something purposely done.
ronnye w | Overall ExperienceTo expensive
Edward M | Overall Experience