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HAZEL L | Overall ExperienceSelf Storage Units in Moncton, NB, E1C2T3
U-Haul Moving & Storage à Mountain Road
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Unités disponibles (toutes les dimensions sont approximatives)
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U-Haul Moving & Storage of Trinity
25 Trinity Dr, Moncton, NB E1G2J7 View Available Units0.9 miles from this location -
U-Haul Moving & Storage of Moncton
1795 Main St, Moncton, NB E1E1H4 View Available Units2.2 miles from this location -
R&B Storage
9 Fleet Street, Sackville, NB E4L0C4 View Available Units26.7 miles from this location -
Tookans Storage
13 W Pleasant St, Amherst, NS B4H1E2 View Available Units
(U-Haul Neighborhood Dealer)35.1 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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I had a storage unit in my name but it belonged to my best friend who lived on the island and it was just more convenient for him to put it in my name as he didn't like paper trails. He passed away in October and I'm a single mom on disability who's been struggling after having to pay for his cremation and final arrangements as well as my mortgage renewed at a significantly higher rate so I have been unable to pay for this unit as he paid it every month because it held his belongings. I have called the location on four separate occasions to speak to the manager And explain the situation to him so that he can understand those belongings are not mine but those of my best friend who passed away. Each time he was unavailable and so I left my name and number and was assured that he would return my call. I wanted to explain to him that I am in the process of remortgaging my house and will have the funds shortly to bring the unit up to date but I have not heard from him at all and get this email asking me to review U-Haul which must mean they closed the storage unit. So forgive me for the poor rating but I am absolutely disgusted with this location and the manager there for not once returning my call and allowing me to explain the situation. As well I also sent an email to the location and explained all this to them and I did not hear back on that either. Terrible customer service in my opinion
Angela H | Overall ExperienceEasy. Recommended A+
Sebastien L | Online Move Invery poor customer service
Souleymane S | Overall ExperienceThe staff us friendly ans helpful. Thank you!
MICHELE C | First ImpressionsReally positive experience. The facilities are clean, secure, and easily accessible.
AARON P | First ImpressionsWhile loading up the truck to exit the facility, we were treated rudely by a staff member for parking in front of the unit we had rented. We were about 5 minutes away from being done, but made us put the ramp away, potentially move a half-packed load and get closer to the row of lockers - blocking 7 lockers with the way she wanted to park us. She said it would be 'inconvenient' for the trucks to have to go around us, even though there was lots of space. She then proceeded to stop and order two of my friends who were parked IN LEGAL PARKING SPOTS to move out of the spots and park way on the other side of the lot - for no good reason. Extremely disappointed. Will not do business with this location again due to the way we were treated. Very unprofessional, uncaring, and plain disrespectful.
Matthew H | Overall ExperienceThe online setup feature is very nice but the staff were friendly and helpful when needed. The facility was always very clean which included the inside loading dock. No issues with security as the facility seems very well covered by cameras. Bonus feature is that is was also well covered with pest control traps to ensure that nothing got into the units to destroy peoples items. There are are good selection of various size units and enough carts to transport your items. Overall everything went smooth and I would definitely rent storage from you again should it be needed.
Mark K | Overall ExperienceThe storage access hours advertised both in print and on the app are far in excess of the actual access hours. All literature displays 5am to 10pm but the true access hours match the office hours.
MICHAEL R | Overall ExperienceThe Staff was great and I enjoyed having a discussion with them. The reception was great.
lasme b | First ImpressionsGreat staff
RICHARD L | First Impressions