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MICHAEL L | Expérience généraleSelf Storage Units in New Port Richey, FL, 34652
U-Haul Moving & Storage de New Port Richey
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisIt is not well. maintain there was a hole in the roof that leaked and ruined my all my stuff that was in the unit. This unit door didn't hold up you have to pump it up there was roaches in my stuff that was stored at that U-Haul when I didn't have roaches. The alarm was constantly going off and when you called complain about it they made all types of excuses and didn't fix the problem my unit was supposed to be climate control and it wasn't it was so hot each and every time I went into my unit. When I called and complained about it they made it all types of excuses on why it wasn't on climate control
ALEXIS W | Expérience généraleExcellent
RODRIGO M | Expérience généraleStaffed with outstanding professionals.
David R | Expérience généraleRob and Sean were 1st. Rate a 5/5 for everything and I cannot forget about Cherokee she is the one that helped me originally and I mean she really saved me money wise and I can't thank her enough. Give them all raises! My name is Sam and this is my story. This is for the location in New Port Richey near Gulf dr.
SAMUEL E | Premières impressionsAlways great service and support from this location. Keep it going. Thankd
angela s | Expérience généraleThe storage location is unsatisfactory. There is a load-unload dock that necessitates unloading the trailer, lifting it onto the dock, and then transporting it into storage. To access my units, I must open the storage gate, walk to the end of the building, enter the code again, and then walk to the other end to open the door on the loading dock. Additionally, I am unable to maneuver my truck around the facility. Every aspect of storing here is problematic. The price is over $100 more than any other local facility, so locking it in for a year is not a viable option for any customer. I hope to find an alternative before I am required to pay the monthly fee. The prospect of packing up the equipment with all the obstacles is distressing. Management was present on-site but did not engage with me or offer any assistance.
CHRISTOPHER D | Déménagement en ligneGreat customer service! Great help and information from the haul service employees! I'm so greatful during my time of need. Thank you so much!
CARRIE R | Premières impressionsThe facility has cramped quarters. We had to park far away and walk to unit to store items. Just extremely inconvenient for our needs.
SHAWN K | Expérience généraleVery kind they help made my transition very easy and I received a free storage
SHEMIKA B | Premières impressionsAmazing staff! The best uhaul in my whole life
ANDRES S | Déménagement en ligneThanks Great place worked out good for us.
Joseph P | Expérience généraleLove that the first month is free. This helped me so much.
TONYA N | Premières impressionsI wish the temperature control environment was a little cooler.
V R | Expérience généraleRob, Cherokie, Savannah, Faye and Kasey are the bomb.com 😉 I would recommend this facility to anyone that I know. Great customer service and a safe, clean, and secure place to store your belongings.
BRITTNEY S | Expérience générale