front desk was very helpful and easy to deal with
Alfreda J | Overall ExperienceEstate Storage
21650 Novi Rd, Novi, MI 48375Évaluations des clients
Available Units (All Sizes are Approximate)
Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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front desk was very helpful and easy to deal with
Alfreda J | Overall ExperienceI never received my $35 key deposit back after I returned the lock and keys.
Kyla W | Overall ExperienceThe person that we worked with was efficient, helpful and personable. I would be a return customer because of her.
David B | Overall ExperienceHad a 5' x 16' storage unit available when I called. Sign up was quick, explained all the information, and able to come and go to my storage unit 24/7. I lost my keys, and they were able to get a locksmith the next business day, for a reasonable cost. This is the second time using this facility in the last 30 years. Would highly recommend.
Nancy S | Overall ExperienceThe only glitch at times was getting someone to answer the phone. Yes during business hours. Everything else was very good. Brad is very helpful and friendly.
Margaret M | Overall ExperienceEstate Storage was great. Their location worked well for us The facility is clean with easy in and out. They have rental trucks as well if you need it. Great communication. The staff is wonderful. Can't ask for anything more. Will call Estate Storage first every time!
Tony S | Overall Experienceeverything worked just fine. would use them again.
Jeffrey R | Overall ExperienceHave used this storage facility many times. Would highly recommend this storage facility if asked. Thanks again.
Pamela M | Overall ExperienceGreat service, the staff are friendly and helpful , and the facility was close to were I was moving.
Donald H | Overall ExperienceWe returned the keys on December 12th. We would recommend your facility to our friends. Thank you.
deborah o | Overall ExperienceIn my 75 years I have rented a few storage units. Estate Storage was the by far the best, I had 4 units at one time, sorry I did not leave a review for each of my move outs, but I would have said the same. It was always clean, no debris laying around and in the winter the snow was always removed in a timely manner. All areas were well lite, and I felt very secure...in fact I conducted many sells on Craig's list because of this security. My costumers felt very good with this and at times rented a very convenient U-Haul to haul away their new purchase. The office was always open 8 to 5 except for Sunday. I had 24 - 7 access which was used at times. The staff was very well trained and always solved any of my problems. Very friendly with a smile and wave when I entered the gate. I would recommend this facility to all especially a friend. Norman Nordstrom 248-704-9924
Norman N | Overall ExperienceThe door latches are tough to open. May want to upgrade them. Thank you for everything!
Denise C | Overall ExperienceWe needed a small storage unit for our son’s college furniture when he was between apartments. Estate Storage was convenient, affordable and easy to access when needed. Martina was very helpful when we needed a trailer to move the contents, and she helped us when we reserved the storage unit and moved out. It was a great experience all around. We highly recommend Estate Storage.
Theresa P | Overall ExperienceRented with Estate Storage for over 8 years, 3 units at one point. We have always been extremely happy with the facility and particularly the owners. They are caring and helpful and very accommodating. Thank you for a great 8 years. We have relocated and will miss you! Always a friendly wave and smile when we drove by the office on the way in.
SALLY V | Overall ExperienceIt was easy and convenient to rent. Easy to access. Friendly staff.
Scott B | Overall ExperienceEstate Storage was incredible. I almost did not move they were so nice and professional.
Phyllis J | Overall Experience