Master Secure Storage offered a clean and functional storage facility with helpful staff members. While the overall experience is positive, the equipment is a bit outdated and noisy compared to newer storage options. Despite this, it remains a viable choice for those in need of storage, particularly if convenience is a priority.
Kevin W | Overall ExperienceÉvaluations des clients
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- 4.5 Average Customer Rating
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Master Secure Storage offered a clean and functional storage facility with helpful staff members. While the overall experience is positive, the equipment is a bit outdated and noisy compared to newer storage options. Despite this, it remains a viable choice for those in need of storage, particularly if convenience is a priority.
Kevin W | Overall ExperienceNot open when I arrived on Sunday. I had to take rented truck home and wait til following day to get access to new storage unit at this facility Website should indicate to get there by 1 pm on Sunday ( not open from 7-9 pm) The owner of facility was super nice, organized and helpful when I moved into unit Monday AM and he was Not inform d if my reservation at his facility by u haul or he’d have call d me on morning if my move in day (Sunday). Sounds like a failure to communicate problem between his facility and U Haul.
Michael D | ReservationThis place was a Gem and the gentleman at the front desk went above and beyond ...thank you so much 💜
Karen J | ReservationMark, the owner is professional and a gentlemen. The unit isn’t quite as updated as others, but was fine for my needs.
Jason D | Overall ExperienceIf you need to store your things, this is the place!!!! Friendly staff, clean facility and it’s very close to Monmouth U.
Denise H | Overall ExperienceThis storage facility has been very accomodating with terrific customer service. In the over 10 years we were using the storage facility it has been smooth sailing the entire time. The only reason why we just left as we no longer need a storage place.
PERFORMANCE W | Overall ExperienceOnly met one staff member but he was the nicest person ever. Made everything super convenient and friendly.
JESSICA L | Overall ExperienceThe gentleman who works in the office is about the nicest man I have ever met. His ability to provide help along with such a great personality should be recognized and awarded accordingly. Because of him a simple back and forth trip to a storage unit became a great experience.
FRANK R | Overall ExperienceHaving a great experience so far. Mark the manager is a gentleman, very fair and always considerate! Highly recommend this facility for your storage needs!
JOHN N | Overall ExperienceMark, the manager went up and beyond... A great manager and super guy! ... Hes their to help and he did, and not only with me but the interactions with some many that go to his place. In the months that I Fransted their, he was the guy that found always help you.. I will miss him. I know he like Blacken Steaks and hope that you all will get him one! He's such a big part of U-Haul; this is the guys you need! THANK YOU MARK!!!! If you need to contact me, here is my number; 19174395916, and I can tell you more!
Daniel W | Overall ExperienceThe attending facility employee was extremely friendly and helpful.
Joe B | Overall ExperienceMark is a good manager. Extremely helpful. The unit helped us out immensely especially during our move-in process.
Kenneth D | Overall ExperienceMr Mooney was very helpful. Thanks.
David z | Overall ExperienceHad a storage unit at this facility for at least a year and a half while living in an apartment with no storage. Affordably priced, always clean, and feels safe. More than that, the gentleman who runs the place was an absolute delight. Very kind and always accommodating!
KELLY D | Overall ExperienceGood experience. Staff was polite, friendly and accommodating in every way.
Anthony C | Overall ExperienceMaster Secure Storage was clean (indoor) and controlled, Mark was always there to answer any questions and help you might need. I would highly recommend this facility!
anthony g | Overall ExperienceWe adored seeing Mr. Mark Mooney everyday. I had this storage unit for over 3 years and couldn't have been happier with the customer service or quality. Thank you for making our time there so incredible.
Jenelle K | Overall ExperienceThe facility was clean and the service was good.
Jacob S | Reservation