I have been using this storage facility for many years when I needed to downsize. I have never had an issue with the facility or my individual unit. With a code, I was able to enter the facility during off hours without any problems. I would highly recommend this storage facility
MARYANN R |  Expérience générale Évaluations des clients
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Comment U-Haul Fonctionnement des avisI have been using this storage facility for many years when I needed to downsize. I have never had an issue with the facility or my individual unit. With a code, I was able to enter the facility during off hours without any problems. I would highly recommend this storage facility
MARYANN R |  Expérience générale At Master Secure Storage we enjoyed the fact we had 24/7 access to our unit. Very convenient loading dock as well as a ramp where you can drive your SUV inside the loading doc area. There are many sizes of hand trucks, and flat dollies for your use. On premises rental trucks and vans are convenient and a step saver. The building, hallways and units are well lit and very clean. Most of all, enjoy talking with staff at the front office!
JOSEPH P |  Expérience générale I rent Uhaul and use your storage because you have the best staff in Tracy
MARJORIE B |  Expérience générale I always liked dealing with Everyone there Owner to Staff Well lighted, Secure , and felt safe regardless of the Times I went there Truly a Great Experience I would and DO, Recommend to anyone who needs some additional Space to store their stuff, to go there
STUART G |  Expérience générale The staff was exceptional.Mark Mooney and Tracey were so very helpful,and generous with their time.Wonderful facility.Highly recommend this storage facility!!!!
ROBERT A |  Expérience générale Master Secure Storage offered a clean and functional storage facility with helpful staff members. While the overall experience is positive, the equipment is a bit outdated and noisy compared to newer storage options. Despite this, it remains a viable choice for those in need of storage, particularly if convenience is a priority.
Kevin W |  Expérience générale Not open when I arrived on Sunday. I had to take rented truck home and wait til following day to get access to new storage unit at this facility Website should indicate to get there by 1 pm on Sunday ( not open from 7-9 pm) The owner of facility was super nice, organized and helpful when I moved into unit Monday AM and he was Not inform d if my reservation at his facility by u haul or he’d have call d me on morning if my move in day (Sunday). Sounds like a failure to communicate problem between his facility and U Haul.
Michael D |  RĂ©servation This place was a Gem and the gentleman at the front desk went above and beyond ...thank you so much 💜
Karen J |  Réservation Mark, the owner is professional and a gentlemen. The unit isn’t quite as updated as others, but was fine for my needs.
Jason D |  Expérience générale If you need to store your things, this is the place!!!! Friendly staff, clean facility and it’s very close to Monmouth U.
DENISE H |  Expérience générale This storage facility has been very accomodating with terrific customer service. In the over 10 years we were using the storage facility it has been smooth sailing the entire time. The only reason why we just left as we no longer need a storage place.
PERFORMANCE W |  Expérience générale Only met one staff member but he was the nicest person ever. Made everything super convenient and friendly.
JESSICA L |  Expérience générale The gentleman who works in the office is about the nicest man I have ever met. His ability to provide help along with such a great personality should be recognized and awarded accordingly. Because of him a simple back and forth trip to a storage unit became a great experience.
FRANK R |  Expérience générale Having a great experience so far. Mark the manager is a gentleman, very fair and always considerate! Highly recommend this facility for your storage needs!
JOHN N |  Expérience générale Mark, the manager went up and beyond... A great manager and super guy! ... Hes their to help and he did, and not only with me but the interactions with some many that go to his place. In the months that I Fransted their, he was the guy that found always help you.. I will miss him. I know he like Blacken Steaks and hope that you all will get him one! He's such a big part of U-Haul; this is the guys you need! THANK YOU MARK!!!! If you need to contact me, here is my number; [redacted]6, and I can tell you more!
Daniel W |  Expérience générale The attending facility employee was extremely friendly and helpful.
Joe B |  Expérience générale Mark is a good manager. Extremely helpful. The unit helped us out immensely especially during our move-in process.
Kenneth D |  Expérience générale Mr Mooney was very helpful. Thanks.
David z |  Expérience générale