The office was not on site and that became a problem
Michael C | Overall ExperienceSelf Storage Units in Palatine, IL, 60067
U-Haul Storage of Palatine
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Entreposage avec accès routier
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![Exemple de disposition de local d’entreposage]()
Petite | 5 pi x 10 pi x 8 pi
Maison 1 à 2 chambres
Guide des tailles- Tarif :
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$89,95
par mois
- Extérieur
- 1e étage
- Étage extérieur
- Sans climatisation
- Porte-rideau
- Tarif :
- 89,95 $ par mois
Il reste 1 unité(s)!
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U-Haul Moving & Storage of Palatine
1311 N Rand Rd, Palatine, IL 60074 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Woodfield
5201 Tollview Dr, Rolling Meadows, IL 60008 View Available Units4.4 miles from this location -
U-Haul Moving & Storage of Hoffman Estates
2475 Pembroke Ave, Hoffman Estates, IL 60195 View Available Units5.7 miles from this location -
U-Haul Moving & Storage of Buffalo Grove
200 Industrial Dr, Lincolnshire, IL 60069 View Available Units7.3 miles from this location
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Évaluations des unités d'entreposage par les clients
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- 5,0 - Cote moyenne des clients
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Harold H | Overall ExperienceI like doing business with U-Haul.
Harold H | Overall ExperienceVery helpful staff and would highly recommend this place.
Dan B | Overall ExperienceEmily is a Godsend. She helped me through some difficult times and because of her I will continue doing business with UHaul.
Harold H | First Impressionswell-maintained, secure, clean facility.
CYNTHIA D | Overall ExperienceThe truck rental showed a few months rent of a storage unit but I didn't actually get the first month free. Move in to the unit was simple and the free lock being included was a bonus.
CYNTHIA D | Online Move InVery friendly and helpful staff.
Michael S | First ImpressionsJoe was excellent in all aspects of customer service. I would definitely recommend his business to others.
C D | Overall ExperienceMade a reservation and then went to facility to rent a storage unit. I paid for it, only to drive to storage unit and find they already rented it and lock was on it. Poor customer service, no easy way to call the on site facility, no one will show you the unit before you rent, unorganized, not knowing actual availability… quite awful all around. Thumbs down. booo!! I have filled out this survey 4 times as I keep calling and reaching out regarding bad experiences. It would be best if you stop asking for my feedback, as I couldn’t be more disappointed in all aspects of how you handle operations and guest service. Wow, just the worst.
Thomas S | First ImpressionsEasy process and setup
TERRY W | Online Move InThe manager and team went above/all out to help you. Extreme professional and friendly!
Valerie F | Overall ExperienceSo far the experience has been excellent. I appreciated that there was absolutely no snow where we had to get into storage unit. (Where the plow edge line would have been). That really makes a difference!
SUSAN S | Online Move InFacility is too small, cars parked near gate, impossible to get a 26 foot truck inside. And not possible to get 26 foot truck up the roll up door. Could not use. Went to Public Storage instead, this facility fit our needs.
Cheri V | First ImpressionsWhen I wanted to let the office know that I was moving out, no one answered the phone. Finally I was transferred by the phone system to a call center. I tried again to reach someone in the office to let them know I had moved out. I tried 4 times over a two day span. Finally, on the last attempt, someone answered. Will not recommend this facility. The only positive is that it is gated.
RUTH A | Overall Experience