Self Storage Units in Reno, NV, 89521

U-Haul Moving & Storage de Double Diamond

5060 évaluations

10400 S Virginia St   Reno, NV 89521

(775) 851-4030

Location Hours

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Accès à l'entreposage

  • Lun - dim : 5h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(775) 851-4030

10400 S Virginia St
Reno, NV 89521

Services dans cet établissement :

Location Hours

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Accès à l'entreposage

  • Lun - dim : 5h am à 10h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Features Available at this Facility :

  • Gestion de compte en ligne gratuite
  • Accès prolongé et 24 heures
  • Pas de dépôt ni de frais de gestion
  • Climatisé : comme à la maison!
  • Locaux avec alarmes individuelles
  • L'entreposage à l'intérieur offre deux fois plus de protection et de sécurité
  • Chargement et déchargement à l'auto
  • Accès contrôlé électroniquement
  • Ouvert 7 jours par semaine
  • Utilisation gratuite des chariots de chargement
  • Programmes de paiement automatique gratuits
  • Camions d'emménagement
  • Cadenas, boîtes, accessoires d'emballage
  • La protection Safestor
  • Propre - Sec - Sécuritaire
  • Faites votre paiement en ligne!
  • Acceptation et réception de paquets

Voir les Caractéristiques

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A couple loading a U-Box Container

U-Box® Containers for Moving and Storage

Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Just give us a call when you want us to pick up or drop off your Conteneurs U-Box.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Évaluations des unités d'entreposage par les clients

Average Customer Rating

5060 évaluations

Let us know what you think.
Your valuable feedback will help us serve you better.

Écrire un commentaire
Évaluation :
4

Le client n'a pas laissé de commentaire.

NOI R.  |  First Impressions 
Rating:
5.0

Jackson was courteous and professional. Good job!

Christopher S.  |  First Impressions 
Rating:
5.0

Staff was knowledgeable, courteous, thorough. Very professional.

Jonathan C.  |  First Impressions 
Rating:
3.0

The cost of renting a unit is a bit expensive and the hours of operation for access to my unit are not very convenient. I rented a unit from your company because it is close to my house and I will only need it for a short time. If I needed the storage longer, I would have taken more time to find a facility that would be more convenient and less expensive. The positive side is your staff was nice and the facility is clean and close to my home.

cherie h.  |  First Impressions 
Rating:
5.0

Your staff was wonderful! We stopped by earlier in the day to see what the rates were and view the product. We wanted to rent closer to our home than this location. We ended up renting here because your staff was so helpful and the other storage facilities would not open due to COVID. One facility had someone inside who would not open the door because we had not called earlier and made an appointment. Their loss. You have a great staff!!!!!

Kimberly C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Preston S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dayle P.  |  First Impressions 
Rating:
5.0

My visit at the counter went extremely well. The guys, who were there late, were extremely helpful and provided excellent service, and were out of the way friendly and upbeat for the end of the day.

Susan H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james m.  |  Overall Experience 
Rating:
5.0

The staff at the Virginia Avenue location were very helpful and made a stressful move less of a worry. They are great at problem solving with different services and products. Your storage facility is a perfect fit for what I needed.

Jennifer W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy V.  |  Overall Experience 
Rating:
4.0

In my (just about) three years storage contract there was one major billing / payment correction problem which I was unable to get resolved. I rented two units for storage use. Within the last twelve months I paid for both units with my Debit Card. POSSIBLY DUE TO MY ERROR? one large, incorrect amount error was charged to my Debit account. At this moment, I do not have exact amounts - so I will therefore give you approximate dollar amounts. The actual amounts will be most obvious to one of your associates when they look at my account. I initiated a lump-sum payment for both units, which was to have been AROUND $320.00. The amount charged to my account was in excess of $1,000.00. I discovered this error few days after the transaction cleared by bank account. I repeatedly called the storage location and was immediately transferred to a recording which lamented how they were receiving vastly excessive numbers of phone calls, and that I should give an explanation, by recording, when I was FINALLY CONNECTED TO THE "RESPONSE SEGMENT" of the same recording. I did as requested a few times (3 or 4 times), and was told, by a recording, that I would be called back in (an unacceptable time frame) - again, I was put on hold. After a reasonable length of (my judgement call) waiting to be finally connected to an alive person - I chose to hang up --- and try again. A few days later I called a published phone number for some sort of customer service assistance. The woman with whom I spoke was exceptionally proper, pleasant,and accommodating. She said she would give this situation to someone above her, and that someone would CALL Me BACK. This never happened! After a week or so, I tried again to make local contact and received the same, ,outrageous wait time for a response. AGAIN, I was told by recording that they were horribly overloaded (due to the Carona Virus), and that I should wait--------! I waited, and waited, and again hung up in frustration, I am a retired business owner, and I live approx. 44 miles from the storage unit location. I was not going to personally drive there, as I had a very large overpaid account. Later on, I was able to speak with someone locally, and I told him to take the next monthly payment for my surplus. He had looked into my account and acknowledged the large, excessive payment. A few months later I was able to speak with a corporate person, and things worked out - at the end of that unacceptable process. Yesterday, after a three year contract, all belongings were removed, and I terminated the storage. The local gentleman was also very polie and thanked me for my business. That same date I rented a 26 foot truck, and the property, which was in fine condition, was delivered to it's destination. That all ended well. I have use Uhaul exclusively for over 25 years, and have always had excellent truck rental experiences, This storage billing experience was exceptionally frustrating, and I felt compelled to let corporate know what transpired. My total storage expenses for 36 moths was in excess of (approx) $9,700..and I am left with an unpleasant memory. I wish to be acknowledged in some regard -- and not by a recorded, generic message. Sincerely, Mr. Daniel Lediard. Dayton Nevada.

DANIEL L.  |  Overall Experience 
Rating:
4.0

Having to swipe your card every time you go inside the facility during business hours when there are cameras and staff available is excessive. If I was just visiting my stuff, that would be okay - but my hands are full and I'm pushing carts and moving things. It wasn't like this when I moved my things in; just when I moved out. I set the alarms off for being in the doorway too long. Otherwise, great facility just very expensive.

Jennifer O.  |  Overall Experience 
Rating:
5.0

Everything and everyone was super nice and helpful!!! super shot out to Eric, he was amazing and helped us out with our difficult moving trip. thank you all so much!! super clean and we feel so comfortable with our stuff stored here. they even loaned us a dolly because we forgot ours. The best facility ever!! thank you!!!

Kim D.  |  First Impressions 
Rating:
5.0

Great spot. Would definitely use again if need storage.

Dean S.  |  Overall Experience 
Rating:
5.0

helpful and friendly

Dennis B.  |  Overall Experience 
Rating:
1.0

your crew is rude that's why I left could never get no one to answer the phones

Darla M.  |  Overall Experience 
Rating:
5.0

I've used the rental trucks and storage facilities several times and found the to be fantastic over all. Great company, great service!!

Royce J.  |  Overall Experience 
Rating:
5.0

very helpful, courteous employees. It was a very pleasant experience. I HIGHLY RECOMMEND U-HAUL for your moving or storage needs.

Arthur C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elisabeth W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cozette R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIANA J.  |  Overall Experience 
Rating:
5.0

your employees were very helpful and accommodating in showing me the ropes. It was a pleasant experience. I wholeheartedly recommend U-Haul for your needs.

Arthur C.  |  First Impressions 
Rating:
5.0

Nathan was great. He was fast, friendly, knowledgeable, and he got the job done.

john p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven S.  |  First Impressions 
No reviews have been submitted for this location.

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