There was no lock provided so we used our own. Our door was very hard to open...felt like it was sticking.
LUCY K. | Overall ExperienceSelf Storage Units in Roscoe, IL, 61073
U-Haul Storage of Roscoe
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)

U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
Qu'est-ce que le service en ligne emménager/louer maintenant?
-
U-Haul Storage of South Beloit
4067 Prairie Hill Rd, South Beloit, IL 61080 View Available UnitsFew Rooms Left. Reserve Today!
2 miles from this location -
U-Haul Storage of Rock River
850 Doner Dr, South Beloit, IL 61080 View Available UnitsFew Rooms Left. Reserve Today!
3,3 miles from this location -
U-Haul Storage of Southwest Beloit
1922 Shirland Ave, South Beloit, IL 61080 View Available Units4,2 miles from this location -
U-Haul Storage of Beloit
1405 Madison Rd, Beloit, WI 53511 View Available UnitsLimited Units Available. Act Fast!
5,5 miles from this location
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
This was one of the worst experiences I ever had for customer service. I was unable to pick up my uhaul rental truck until two hours after the scheduled time and spent that time speaking with multiple rude customer service employees trying to resolve my issues. I decided to try out the 24/7 storage unit rental through uhaul, as was advertised in multiple ways since I had rented their truck. I needed a convenient, 24/7, online move in, unit for immediate access so i could unload my belongings. I reserved a unit with the Roscoe location which clearly stated I would have immediate access, no matter what time. I did all the registration steps and successfully received my contract and welcome email from the sites manager right away. I then received a text message stating my unit # and that my unit was ready for move in with a lock inside. And this text also contained my gate code. I arrived around 3 am to the facility to find out my gate code was invalid. I spoke with a customer service rep online because trying to contact the store manager was impossible. The phone number posted on the actual building for the manager is not even her number. It belongs to another person. The uhaul customer service rep I spoke with told me I would have to wait until that location opened because 24/7 access was not granted for my reservation. I sent a screenshot of my text message from uhaul stating the unit number and lock code and that it was ready. The rep still said he could do nothing for me, I was stuck with a truck load of my family's belongings and running out of time as I had a deadline I needed to be moved out by. I never was able to get ahold of this manager, nobody ever helped me get a unit somewhere else. This was a terrible experience I will never rent anything from this company again
TYLER K. | Online Move InNo one was at the office but they did return my phone calls.
Cindy K. | Overall ExperienceJennifer was quick, helpful and informative. She provided alternative options that made my cross-country move- manageable.
Evan D. | First ImpressionsGreat staff - very friendly, responsive and service focused! Unit and hallways of our building exceptionally clean and well maintained. Property well maintained overall and also very well lit. Only concern was main gate being open several nights in a row when we would come by to empty our unit. Not sure if there was an issue that was temporary and being addressed or if this happened at other times. Overall, would still highly recommend and plan to rent again in summer of 2024. Thank you!
Corinne M. | Overall ExperienceReally did a good job getting me a unit
Mike B. | First ImpressionsStorage was great, no complaints with unit. Cost is crazy and out of line. Over the time i had it, it went up $15 a month. $115 for a storage unit is a lot of money monthly. And the driveway is crazy stupid. It has a dip at the entrance all the way across that screws up your car or truck if you don't notice it. Either fix it or install a sign that there is a big dip.
SANDRA M. | Overall ExperienceThank you
Robin A. | First ImpressionsWe had a great experience with the u-haul facility in Roscoe,. We will use it again if necessary for sure!
marlene s. | Overall ExperienceWe had two different units. One we rented for 4 years and one we rented for 6 years. We paid with an automatic payment. Both of our units had the locks cut off at different times by mistake. We were notified but were disturbed this had happened. We live 1500 miles away so had to rely on what we were told on the phone. The rent for our units kept being increased. No electricity, no heat. Our last unit was empty with 2 weeks left in the month. No refunds.
JOSEPH H. | Overall ExperienceJust needed to have the text tell me that the code didn’t work for 24 hours
Cynthia T. | Online Move InSo far working out very well
Cynthia L. | Online Move In