The storage facility started out ok but towards the end of me moving out the process was horrible. Nobody answered the phones nor returned a call back. The security gate has been broken down for several months now with many complaints but nothing was done about it upon my departure. The storage unit I was renting was mice infested so all my belongings had to be done through and a lot was thrown away. I would say this storage unit is the worse I've ever seen and the reason I moved out. Thank you.
DANA C | Overall ExperienceSaint Clair Self Storage LLC
1919 Fred W Moore Hwy, Saint Clair, MI 48079Évaluations des clients
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.0 Average Customer Rating
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The storage facility started out ok but towards the end of me moving out the process was horrible. Nobody answered the phones nor returned a call back. The security gate has been broken down for several months now with many complaints but nothing was done about it upon my departure. The storage unit I was renting was mice infested so all my belongings had to be done through and a lot was thrown away. I would say this storage unit is the worse I've ever seen and the reason I moved out. Thank you.
DANA C | Overall ExperienceEverything was smooth and the person in the office was very friendly, informative, and professional.
ALYCIA M | ReservationI was there 7 years . Nit once did I have problem. Except I kept adding to the stuff in there. I would use again in heart beat if I needed too. Always had access. If I needed to ask anything they returned call right away.no problem with billing. It was a great place to store our stuff.
LYNN G | Overall ExperienceI was disappointed that my items got water damaged while in storage but i know there’s nothing I really could’ve done about it. I still appreciated my time there
MICHAELA V | Overall ExperienceWould not use again!
KANDI C | Overall ExperienceIt was a great, pain free experience. Very convenient and the staff was great! I would definitely recommend this facility.
KAYLA H | Overall ExperienceThe unit was leaking and wet. I should have been given a refund because of its poor condition and the fact that I never moved in. Terrible customer service. You lost a customer for good.
CHERIE W | Overall ExperienceTheir fees and rules were ridiculous! I felt like my stuff was being held hostage more than I could ever be in control of things...
MICHAEL L | Overall ExperienceAll good
CHRISTOPHER F | Overall ExperienceI reserved this unit under my name and for some reason they put it under my husband's account as an added unit, people on site are rude and unprofessional as well. I will be moving storage units ASAP
SUSAN C | ReservationThe employees were always very helpful and accommodating! Such a great staff to work with! Thank you!
ANN J | Overall ExperienceThank you
ROBERT W | Overall ExperienceCheck in was easy. Bought a lock on site for 10. Very nice office personnel.
STACY S | ReservationMultiple issues with passcode not working, gate into facility stuck open on more than one occasion, office had very inconsistent hours, every time I called SC was answered by a different facility.
TINA W | Overall ExperienceEverything was as described. The representative Amy was very helpful.
Privacy R | First ImpressionsThis could not have worked out better. From the ease of the on line reservation to the friendly and efficient help from Amy it was all smooth sailing. Highly recommend.
Privacy R | First ImpressionsGreat to work with and fits my budget. Friendly employees. Will definitely tell others about my experience
Privacy R | First ImpressionsI reserved a larger unit and my hubby said we didn`t need it so big. We had to downsize and it was no problem and he really appreciated that.
Privacy R | First Impressions