Had to move my things out of this company's storage due to a bug and rodent infestation. They got into everything and I had to throw away quite a bit due to this.
DIAMOND H. | Overall ExperienceSelf Storage Units in South Bend, IN, 46619
U-Haul Moving & Storage de South Bend
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À 4,0 milles de cet établissement
Blockhouse Storage
24423 State Rd 23
(U-Haul Neighborhood Dealer)
South Bend, IN 46614Limited Units Available.
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À 23,0 milles de cet établissement
Add A Space Storage
6770 M 139
(U-Haul Neighborhood Dealer)
Berrien Springs, MI 49103Limited Units Available.
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À 29,8 milles de cet établissement
U-Haul Moving & Storage of Benton Harbor
1529 M 139 Hwy
Benton Harbor, MI 49022 -
À 44,7 milles de cet établissement
Cloverleaf Storage
15351 US Hwy 131 S
(U-Haul Neighborhood Dealer)
Schoolcraft, MI 49087
Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
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À 4,0 milles de cet établissement
Blockhouse Storage
24423 State Rd 23
(U-Haul Neighborhood Dealer)
South Bend, IN 46614Limited Units Available.
-
À 23,0 milles de cet établissement
Add A Space Storage
6770 M 139
(U-Haul Neighborhood Dealer)
Berrien Springs, MI 49103Limited Units Available.
-
À 29,8 milles de cet établissement
U-Haul Moving & Storage of Benton Harbor
1529 M 139 Hwy
Benton Harbor, MI 49022 -
À 44,7 milles de cet établissement
Cloverleaf Storage
15351 US Hwy 131 S
(U-Haul Neighborhood Dealer)
Schoolcraft, MI 49087
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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My storage unit had no light at all a bullet hole in the door from a previous incident and the cleanliness wasn’t bad but not good, I was in a hurry and will not do that again!
Denise K. | Overall ExperienceThank you, I have had this storage over a year and always a clean environment, people friendly and never any issues
Shawna L. | Overall ExperienceThis place was very unprofessional and rude at times I didn't have access to my unit only office hours. I had missing items out of my unit and my unit was re rented my unit with me in it then told me it was no longer mine and all my stuff was in the unit it took 30 days for them to straighten this out and for me to re gain access to my unit
lee n. | Overall ExperienceIf you want to know what I have to say about this you need to call me at 702-576-1354. The manager running this facility is worthless. I was told yesterday I would get a call back within a half hour and it's been 24 hours and still no call back from this facility. And I've been a customer at this facility for a year and a half and as of yesterday I finally got a key card to get into my unit because they said I moved out and it never happened. I would really appreciate a phone call
louise i. | First ImpressionsThanks for the great Customer Service
serina m. | First ImpressionsAlthough I did not need your storage unit, I have heard from other people who have ise you tell me your great. When reserving my uhaul, it jumped right into storage, there was not an option to decline it. I thought I was reserving my uhaul.
Jeffrey K. | Online Move InEach month I would be charged late fees, possible lein, even this week I received a phone call to pay for storage $319. I settled my account in the first of February, moved my things out and left the keys. When I stored my things in October, I was to have one month free. Each month I check on the storage but the free month wasn't applied. Each month, I had to to correct my account. Each month I had to talk to someone but no follow through. Yesterday, the employee printed out a recept $0. No charges or late fees. So. It will be interesting if I will receive a bill. Uhaul has always been a reliable company. With the promotion, one month free, it really messed my account. Also, card key never worked. The employees that presently working have always been kind. If I have thought renting a storage unit would be a hassle, I should have sold all my things and start over. I rented a 8 x 8.
P Jane M. | Overall ExperienceVery friendly accommodating staff
deishnae b. | First ImpressionsThe staff was very helpful including the manager!!
MYRA B. | Overall ExperienceMr. Loving not only was helpful, he explained everything in great detail! He was a very welcoming person and excellent customer service skill! This was MUCH needed after a very long and extremely horrible move. Thank you so much Mr. Lovings!!!
Patrice P. | Online Move InI have rented and used U-Haul services for years, but this facility is the worst facility I have ever done business with. This facility has the most incompetent employees I've ever had to deal with. We had a U-box to be picked up on Oct 6th, but they did not have it available. We then rented a truck at 3 PM, returned it between 9-9:30 on Oct 7th, and they wanted to charge us for a two day rental. Lastly, because they did not have the U-box available, we were forced to rent one of their storage unit, which was disgustingly nasty and unacceptable. Their were poison rat boxes inside of the unit, no lights and very smelly. Due to these concerns, we told them we did not want to acquire this unit, and asked for a much better presentable one . They proceeded to state they didn't have any other units available. This was the last and only available unit. We proceeded to have the attendant cancel the request, which she said she did, but on Oct 8th, I received an email stating I was first late paying for the storage unit and then charged a $15 late penalty fee. All of this in a 2-day span. We called the facility on Oct 9th, talked to the same attendant who assisted us, and she was unable to figure out the issue, or assist us as to why we are being charged for a unit we cancelled immediately. We have a copy of the paperwork saying the charges were reversed, but it doesn't reflect on charges of the invoice receipt. I had concerns then, and now I see why. This facility should no longer provide or ever again assist future customers. Avoid them at all cost. The entire day with that U-Haul facility was the worst and most unforgettable day. We were in forced placed our HHGs at another storage facility, in hopes of finding someone professionally capable of having it shipped out to the west coast as originally scheduled. I cannot stress this any more, stay completely away from this U-Haul facility at all cost.
ANTHONY J. | Overall ExperienceSome of the staff members was not friendly at all especially when I call from Texas to pay my bill they were accusing me of being somebody else and try to overpay me they told me that I owe such and such on the storage which I didn't and it was just a lot going on and since I've been back to South bend Indiana everything is clean and neat there but the little disorganized it seem like a lot of youngsters are working up there that's not really knowing how to download and find people storage and things so y'all might need to work on that but what I recommend you whole of course cuz I have you holding Texas as well thanks again for your services but I won't be using you anytime soon in South bend thank you
Bernice B. | Overall ExperienceI will not be utilizing this facility in the future. Despite receiving my access code and move in date, I could not get into the facility after hours to store my stuff. This has now complicated my move. After-hours phone number just rings, no answer.
Weston H. | Online Move InWas assigned a different size storage unit than what I was supposed to be getting so I had to rent another storage unit at a different location.
Denise Y. | Online Move InBest rates in town
Jacob H. | Overall ExperienceI had to wait the longest time and I was charged a late fee when they said it would be waived. Ridiculous
margaret r. | Overall ExperienceIt's impossible reach anyone at this location. I've tried to speak with someone onsite regarding making payments towards my storage unit balance over the course of 2 months . Everytime I get transferred to the call center where they leave messages for the office but I've NEVER received one call from anyone. I live 2 and a half hrs away so just walking into office isn't possible. The only communication I had them is the emails I received when payment was due and now the final notice. I don't care how busy a business is it for never be impossible speak with them. Especially over a couple months. People moce out of town and use storage for a reason. It should not be made impossible for us to care of any matter. Now my storage unit is up for auction if it hasn't been auctioned off already.
Felicia E. | Overall ExperienceMy storage was canceled by the store manager. This was unacceptable!
Lorenzo R. | Online Move InI was having difficulty communicating with uhaul about my storage unit because the calls kept getting forwarded to the main office. I had to find a ride to the place where my storage was. They were very helpful once I got there
PAULA S. | Overall Experience