This was a 5-star storage until Mrs. Stephanie left. The staff that still physically sit at this location are awesome. The new management is horrible. Since the turn over, my 24hr card only works at certain times while others the key pad says that the site is closed. I was paying for the 24hr access because I work nights and I'm not trying to jack up my sleep every time I need something. I head back out the door for another deployment in January and was trying to get some gear out and pack stuff I wouldn't need. I called the GM number listed on the storage keypad/sign and didn't get an answer. Left a message. I never received a call back so I called again the next afternoon with no answer, another voicemail.. Still no call back. *** I pulled all my stuff out of this place and moved it to a different place *** I called the new oversite uhaul on Gandy talked to someone there and told them I want his boss to call me and I was told a couple days. It's now been a week and I haven't heard anything.

Tina and Jesus are very good professionals and tremendous facilitators.

The reason I would NOT recommend this facility and the reason I gave your an overall rating of poor is this....we paid our rent each month from the 27th to the 27th of the next month. Our October rent was automatically debited from our account on Oct. 27th and we moved out on Oct. 31st (5 days later). We have been told that because rent had already been paid there would be no refund of the remainder of the month we paid for and didn't use. This is a scam and is very unfair. You have rent for a large portion of the month we aren't using and you will, no doubt, re-rent the unit for double rent!! Very bad practice. I will NOT recommend you to anyone else and will, in fact, make sure people know about this usurious practice!

The Staff were extremely helpful and obliging.

Great place to store your goods. Make sure you have hurricane or flood insurance just in case.

Love how well kept the units and property are and appreciate the military discount !!

Very happy with the services

We've been with this location for 3 years very convenient to MacDill AFB. Wonderful people here always helpful and kind. I will always do business here and recommend it to anyone in the future. Thank you so much.

Well kept and secure.

Thanks!

Was very quick and efficient. I appreciate the free months storage. Very helpful, I exclusively use U-Haul for my moving needs.

We loved our experience with our storage Unit. They were really accomodating. The place was very secure and the 24 hour access was very convenient.

None

Stephanie and her staff are excellent.

Simply the best facility and storage experience we've had by far, with the most helpful staff. Stephanie and Sylvan were very flexible and went out of their way for us with during a very hectic move.