Associate was very helpful throughout our contract. She even contacted me before I told the office I moved out to see if I wanted to continue storing there. Instead of letting it go, knowing I moved my stuff and charging another month. Will return and spread the word about the excellent customer service. Thanks for being honest.
Michael S. | Overall ExperienceBTA Self Storage Terrell
15504 State Hwy 205, Terrell, TX 75160(3 miles north of wal-mart)
Évaluations des clients
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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Medium | 10' x 10' x 10'
Interior Street Level Climate
2-3 Bedroom Home (1 200 - 1 600 sq. ft.)- Rate:
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$99
Per Month
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Large | 10' x 20' x 10'
Interior Street Level Climate
4 Bedroom Home or larger (2 000 sq. ft. & above)- Rate:
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$169
Per Month
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
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Medium | 10' x 10' x 10'
Drive Up 1st Floor Outside Level No Climate
2-3 Bedroom Home (1 200 - 1 600 sq. ft.)- Rate:
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$89
Per Month
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Medium | 10' x 15' x 10'
Drive Up 1st Floor Outside Level No Climate
2-3 Bedroom Home (1 600 - 2 000 sq. ft.)- Rate:
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$139
Per Month
1 Unit Left!
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Large | 10' x 20' x 10'
Drive Up 1st Floor Outside Level No Climate
4 Bedroom Home or larger (2 000 sq. ft. & above)- Rate:
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$149
Per Month
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
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2 Units Left!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4,5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Associate was very helpful throughout our contract. She even contacted me before I told the office I moved out to see if I wanted to continue storing there. Instead of letting it go, knowing I moved my stuff and charging another month. Will return and spread the word about the excellent customer service. Thanks for being honest.
Michael S. | Overall ExperienceI love this facility and all the staff are so friendly and very helpful...
Lori R. | Overall ExperienceI have never had a better storage experience anywhere. I would recommend BTA Terrell and Royce City to anyone. They are just great.
Vernon R. | Overall ExperienceI loved this parking situation but the price became the highest in the whole DFW.
Christopher M. | Overall ExperienceVery helpful, friendly and efficient staff. Highly recommend.
Donald H. | Overall ExperienceI found this storage place as a great place to store my boat. I signed the contract the next day and was hoping to have my boat there the next day, but I told the manager that many times I come in late at night from the lake and I needed 24-7 access. They wanted to charge me $15 extra for that which doesn't cost them a red cent. I told them I was not paying $180 a year more and they would not budge, so I told them to cancel my contract. Very disappointing and bad customer service. I'm surprised they didn't have a fee for my vehicle being black.
Gregory L. | Overall ExperienceIt was a good experience during a stressful time. Every staff person was extremely nice and helpful b
Sheree D. | Overall ExperienceHad no problems, very friendly service
Bruce B. | Overall ExperienceI will use the facilities again. The staff was helpful and diligent. Very friendly as well.
Martin F. | Overall ExperienceGood experience with facility and staff. Will return I'm sure in the future.
DANIEL T. | Overall ExperienceVery good experience for checkin, access, and checkout.
Michael W. | Overall ExperienceI had my belongings there over 6 yrs and seemed safe and secure. I didn't know what to expect when I opened the door for the first time after 6 years but I didn't expect it to stay perfect either. Everything got kinda dusty and dirty but what can you expect, the units are outside...but it all stayed dry as far as I can tell which is all I cared about. Very nice people. Only thing I wished is that there was trash cans or dumpster available so I could have thrown some stuff away and more lights would be good but overall it's a great place...secure...many cameras...wide aisles with plenty of room for the biggest U-Haul trucks to get around and staff was great... highly recommend and would use again!
WILLIAM H. | Overall ExperienceGreat staff and Angela is the best! Best customer service from her I have had in a while.
Stephen M. | Overall ExperienceI rented 2 parking spots for my trucking business to store my trucks every day after the drivers finished running. We are in the gravel and sand business, so we needed a place to park every night and all weekend. This facility is perfect for this! However, if you are a small business and are forced to do your own maintenance and repair, they do not allow this type of work to be done on their lot. The facility is well lit up front where the buildings are but toward the back where trucks park the lighting is practically non-existent. Security was great with the entrance gate being code access and we paid for the 24/7 access due to our operating hours so this was a huge benefit for us and the way that we operate. Location is great and the office staff that I dealt with were EXCELLENT!! I would recommend this facility to anyone and everyone, I would just encourage people to make a plan for maintenance, cleaning, and repair of your rigs if for whatever reason you do that yourself.
Stephen T. | Overall ExperienceThe Terrell location was amazing. The office personnel was very kind and extremely helpful.
Crystale K. | Overall ExperienceAll of the ladies that I came in contact with where very helpful and friendly. Would recommend your storage facility again. Thank you Jack Mckinness
James M. | Overall ExperienceA bathroom available at the big open parking area is needed.
Michael L. | Overall Experience