Had mice poop in all my stuff.. it was am outside storage so didn't make a issue if it.
Heather H | Overall ExperienceSelf Storage Units in Wilkes-Barre, PA, 18702
U-Haul Moving & Storage de Wilkes-Barre
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U-Haul Storage of Wilkes-Barre
3 Heinz Dr, Wilkes-Barre, PA 18702 View Available Units0.4 miles from this location -
Wilkes Barre City Self Storage LLC
421 N Pennsylvania Ave, Wilkes-Barre, PA 18702 View Available Units
(U-Haul Neighborhood Dealer)1.2 miles from this location -
U-Haul Moving & Storage of Kingston
714-716 Wyoming Ave, Kingston, PA 18704 View Available Units2.9 miles from this location -
U-Haul Storage of Swoyersville
207 Simpson St, Swoyersville, PA 18704 View Available Units3.5 miles from this location
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- 4,5 - Cote moyenne des clients
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Super friendly, helpful and professional staff. Corey was very patient and kind as he answered my questions and explained the storage unit and truck sizes and prices.
Danielle A | First ImpressionsI couldn't get inside. Card wouldn't open doors but was able to log me in. When called for help man was rude. After 10 mims finally came outside to help me get inside. Told me I was rude. This was 4/6/25 @ 1030 am ish. There was mold on my couch which was stored inside the unit. $116 is alot to pay for attitude and mold.
Amanda P | Overall ExperienceMy experience today was one of absolute delight! Russ was SO helpful and Patient!!! I had a problem with my payment because I forgot I placed a maximum amount my debit card could be allowed per day in case of identity fraud. Russell was IMMENSELY patient and kind!!!!! It took almost an hour to sort out everything, but during the wait, he spoke with me and my daughter and reassured us that it was no problem :-) I've never had as good of an experience with U-Haul in my 64 years of using U-Haul!!! Now that's saying something!!! 😃
Rose S | First ImpressionsA little upset over the fact that I did not use the storage unit for the entire month, but was not refunded for the rest of the money that was left over for the storage unit that I did not finish out for the month
April B | Overall ExperienceI was disappointed to learn that there would be no money refunded when we emptied the unit. We rented on the 22nd of the month and returned the swipe card on the 2nd. It seems unfair to pay for days that weren’t used and in all likelihood the unit has been rented to the next customer.
KAREN K | Overall ExperienceOnly thing I would change is the access to the heated units… when moving you never know where half of your stuff is so sometimes you realize you left something you needed for work the next day in the unit. It is convenient that it opens at 5 am to you have plenty of time to get to the unit early but access until midnight would be best in my non expert opinion. Your staff at the Wilkes barre township location were OUTSTANDING!! Very prepared and helpful. Organized and swift their service and explanations of all the information being presented.
KRISTOFER G | First ImpressionsI am very grateful to this u- haul ,along with the team at this location. Hands down best service and help with everything I needed. There aren't enough thank yous to express how grateful I truly am
WENDA G | First Impressions