It could be better lighting. Possibly even in the units themselves.
bobbi j | Expérience généraleSelf Storage Units in Winslow, ME, 04901
U-Haul Storage of Sebasticook
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisI found your manager, Emily, very accommodating and kind. She did everything she could to help us and we were grateful. Thanks
Juliet L | Expérience généraleJessica h was amazing! Very helpful!
anthony g | Expérience généraleAbsolutely enjoyed everyone that works at the Elm Street Waterville uhaul.
KIM C | Expérience généraleSatellite storage location .. so phone calls often go to a call center.. but other that just a good experience
Bruce B | Expérience généraleI have rented 3-4 units in the past. Very satisfied. Service at the Waterville location is great.
DENTON A | Premières impressionsSo far storing at the facility has been good. I would like to make a suggestion while the facility is a 24/7 access there isn’t any lighting inside the storage unit which would make it difficult during night hours. Other than that I have no complaints. Facility is clean on inside of unit.
bobbi j | Déménagement en ligneI wish there was lighting where my unit is on the China road n access was easier
Janice P | Premières impressionsEmily is an amazing manager always makes me free welcome
SARAH S | Expérience généraleI’m incredibly disappointed that you had squatters living in a vacant unit. I’ve never had a storage unit like this and wasn’t aware of the full way to lock my units so they also invaded my units. I just had to clean human feces out of my unit that’s still active. Disgusting. How can you advertise that your units are secure and well lit when you had squatters? My first weekend with the unit, I was moving things into the unit at all hours. I wouldn’t have had I known there was a squatter in the unit across from mine. It was not well lit in the middle of the night.
Sarah S | Expérience généraleThe entire experience from the beginning is the worst we have ever had renting a storage until, and we have been renting units for 20 years. We will not do business with UHaul again.
Lance S | Expérience généraleThis experience was horrible. I called the store to rent a trailer and a storage unit. I went to the store the day before I left to go get some furniture. On the day I came back to pick up the trailer. The guy who tried to assist me was from another U-Haul store. He couldn’t find my information in the system. He had to call customer service for their help. Long story short we finally figured it out and I confirmed with the guy that my Ubox would be ready for 6:00 Saturday night. No one showed up, I called the store. The woman said that there was no one there that day and time who had a fork lift permit so she told me to call them in the morning. I then got in my truck and went to the store on elm street Waterville. The guy there wrote a message to leave for the people working Sunday letting them know I would not be there Sunday, I had a family funeral to attend. I went there Monday to get everything all set and again there was nobody who could help me. I ended up having to get a handtruck from the store to go to the trailer and unload my furniture which was way on the other end of thief facility my husband and I are both elderly people with health problems and should not have been put in this position. I am very dissatisfied with this service. I feel that I shall not have to pay for any of the events that happen being rented in the trailer, renting a storage unit and possibly renting the storage unit for two months now because I had to pay the guys who showed up to help me move on Saturday night and I will not have any money until next month at the end of the month .
Kelly K | Premières impressionsA unit in the same building ours was in let rats in. They were going through all the units and DESTROYED everything we had. My Marine Corps Uniforms that I’ll never be able to get back and our furniture. We did not have anything that would attract them but someone else did and we were affected. I called the so many times from March till August and no one cared. They said “yeah a manager will call you” no one ever called back. I paid for insurance and they kept saying oh well and that they’ll let their manager know. We lost everything.
Brittany T | Expérience généraleThank you for your excellent service at the office on Elm Street. Very professional and courteous.
Vanessa B | Premières impressionsWe had the unit for 2 years. When we moved out ,we found out mice had gotten into 3 boxes and made nests, fortunately nothing of great value was ruined. However, the mice defected in the boxes. We were surprised as to the amount of sand and dust had blown into the unit.
DEBORAH K | Expérience généraleEmily, manager of Waterville store, was very accommodating!! She was the best we've ever experienced.
Juliet L | Premières impressionsPrice,Listed cheaper then I am paying now
Wayne M | Expérience générale