Great place
Tyrone L
Kwick Way Food
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Acworth, GA 30102
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe trailer tires were not safe for travel and had not been maintained bery well. The straps had signs of tears and fraying from abuse. The rental location was not helpful in answering the phone or helping with repairs that I paid out of pocket due to the neglect of their equipment!
Justin SEasiest drop off experience I have ever had with uhaul.
Patrick CThe only thing I can say that was positive, were all of the kind people I spoke with at U-Haul and at the authorized locations. There are so many issues that I’m just going to list them below. Any one by itself wouldn’t have been a problem, but the sum together made for a very bad experience. 1) Called and made reservation with U-Haul for one location, but received a call back after a short while saying that the location I booked didn’t have 20’ trucks. Offered another location that was farther but counteracted that with an additional 24 miles free. Was told that while my reservation was for 2pm on 9/8, that I could show up any time that day as the truck would be available. No problem. 2) Made repeat attempts to call the pickup location with no answer. Decided to head over early since the U-Haul rep said that would be ok. Took an uber to the new location on 9/8 at 9:30am. Arrived and was told that I should go to their other location because that is where the 20’ truck is. Showed them my reservation showing that I should be there and asked if they had any trucks available there. They did not, so I called another uber to get to the other location. Frustrating but not the end of the world. 3) Arrived at their other location only to be told that they didn’t have a 20’ truck. I explained that the owner had just sent me from their other place indicating that they did have one. Needing to rent a truck, I asked about the smaller 15’ and whether it would be available. It was so I rented it and the five moving blankets they had on hand stuffed in a bag The owner spoke to me through the shopkeepers cell to obtain my information. He completed the reservation and that’s when I learned that I had lost my extra mileage granted by U-Haul. I told him that extra miles were given due to the inconvenience of traveling further for the truck. Then I find out that I cannot return the truck to another U-Haul location as I was promised on the phone with U-Haul. The shopkeeper said it had to come back to their location because it belonged to them. I agreed but told them that I was not happy and that I would be speaking to U-Haul about my experience. The owner encouraged me to do so saying that there have been issues with U-Haul reporting that vehicles are available when they aren’t. 4) Truck was absolutely filthy. I don’t expect a Mercedes, but I do expect there to not be sticky residue all over the console and cup holders. And I expect the bed of the truck to be swept clean. It was not. I swept up screws, leaves, dirt and a fake fingernail. Also, the five wadded up blankets in a bag ended up being only four. 5) The smaller truck meant I had to take two trips when I likely could have made the move with one 20’ truck. This meant more mileage costs. Between unnecessary uber, mileage and accessories charges, I don’t think I will ever rent from U-Haul again. Again, every single person I dealt with was kind and respectful, but that wasn’t enough to make up for this mess.
Candice TFirst of all, you sent me to the wrong address to pick-up the vehicle I was dropped off at the location you sent me and had to Uber to the new location over 3 miles away. I returned the vehicle on Sun 9/6 @ 5:50pm and put 4.1 gallons of fuel in it at the pump on location and took a photo of the fuel gauge yet I was charged again for 4 gal of fuel on the contract. I have made 3 calls and several attempts via chat to reach a ASM and apparently there are none available EVERY time!!
Todd E