The location was great the service and help was great but the u haaul wasn't there the customer service to help was horrible the person on the phone was rude inconsito the failure of the company and how to find a resolution even suggesting i drive a hour and twenty minutes to get the uhaul an leave my car to come back a hour 20min to get a car hauler to go back to get my car to come back to load when this reservation was made a week in advance I will never recommend uhaul to anyone and I pay to never need the services of uhaul again.
Jeffery A
Railway Freight Furniture
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Albany, GA 31707
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I picked uhaul up it was on 13 miles till empty, was told when I picked it up to return it the same way,but I returned it with 35 miles til empty and was given a $31 fuel charge the next day, Not happy about the extra charges.
Billie WFirst of all we reserved our trailer at one location and when we arrived the did not have it. 🙄 We went to the second location where we had to wait in a cold building that had no heat. Everything went well other than that.
Kimberly PI left my key in the drop box so I did not interact with personnel.
CATINA CHave an agent on site to help someone who is elderly and not tech savvy. It took me 45 mins to get the truck after I had to get someone else to help me. Process difficult. Never saw an agent.
Nancy G