The woman who helped us was very pleasant and explained everything very clearly.CYNTHIA R.
Trailer Rental & Towing in Albuquerque, NM at The Portal LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Albuquerque, NM 87112
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : 10h am à 3h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Albuquerque, NM 87112
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Please don't change location on day of pick-up! Sadly, past 3 times I reserved a U-Haul since Nov. 2020 & again May 8 2021, my orig. location (3 miles) from my house was changed to (14 miles)from my house hours before my original reservation screwing everything up! I had planned for my move. Had to re-schedule movers, pay late fee to storage facility etc.. Then U overcharged me & when I called to get invoice resolved, was told will get a call back within 48 hours to get overcharges off. Been 4 days now, no call back & U are charging me another $38.00 today instead of re-imbursing the extra $50 U charged me for first Invoice on May 10th. Disgusting!!! I'm out $100.00 extra dollars from U & I rented a $19.95 a day truck for 2 days & total miles used 11. No way it cost $150.00 total. Gonna have to file a complaint somehow to retrieve my $100.00 you overcharged me & neglected to honor calling me back to fix it. So Disappointing!Russell R.
The associate at this location was very helpful and welcoming. Will rent from this location in the future.Aaron T.
Brian had excellent customer service and explained everything to me. I will definitely refer all my family and friends to this Uhaul location!!!SHANNON E.
If your going to be late call because they will cancel your reservationDevon N.
Owner was very personable and accommodating.Martin S.
Service was great. Mary was so nice, even when I called her after hours to return the truck.Kristy H.
The lady that runs the place is very nice.Thomas D.
I left a jacket that's been in the family for years in the truck i rented and they said it wasn't there so they are nothing but thieves and I WILL NEVER RECOMMEND THEM CAUSE THERE THIEVES !!!!!!!!!!!!!!!Joseph S.
Thanks for working with me on short notice. Great help and customer serviceNatasha W.
I originally scheduled a pick up at the UHaul location, 1901 Eubank NE Albuquerque, NM 87112. Once I got there the attendant told me they did not have my reserved vehicle. He and another attendant basically had the attitude "even though I had a reservation there was noting they could do about it." They said they would call me if a truck came in. I left the facility and I called the 800 UHaul number and a very helpful lady was able to get me a truck at another location. I really wish I had gotten the two guys names so I could write a letter to the UHaul corporate office. I was right in the middle of moving, paying movers and to go pick up a vehicle and be told "no truck and not my problem" really set me off. UHaul did give me a $50 credit which I was grateful for but the service at the Eubank location was unacceptable by any standard.Mitchell M.
Mary was very helpful. She took care of all our needs quickly and professionally.Mark L.
When did I have serviceAngel B.
I have never had a more helpful and enjoyable experience with U-Haul then I did at The Portal LLC. I will only be using this location from now on! Fantastic customer service! amazing experience!JASON M.
Very friendly and helpful. The process of renting and returning the equipment was quick and easy. Would definitely use them again.Susan M.
I reserved the truck for four hours and was called and told I only have 3 hours for the rental. Everything else was a great EXPERIENCEDevon N.
I was unable to check-in online. For some reason the uhaul website would not recognize my location services and there was not a way to bypass that screen. I had to drive to another location to inform uhaul of the issue. It was extremely frustrating.Melanie V.
Put up a bigger sign, almost couldn't find him.Frank H.
Professional, friendly service. Equipment was clean and in great condition. Made for an Excellent experience.Kenneth P.
Truck was HALF full of fuel which then forced me to play a guessing game of how much gas to put in the tank. I got nickle and dimed and it won't happen again! Rent your trucks out with a FULL tank of gas then people can simply fill it up before returning. I will NOT be renting from UHaul again.CURTIS L.
An elderly woman tried to tell me not to lock my truck up and spare her the hassle of locking up the key. I didn't trust her because she looked like she could be trusted. It was an odd situation because she was waiting in the wings. Maybe someone could keep watch and make sure nothing shady was taking place at the uhual mobile rental stations. Great concept, but if someone overly trusting came along and just handed the keys off to a stranger, things could go south quickly. Other than that, my experience was flawless. Once again, a great concept.Sean M.
Person was very disorganized.Grace D.
Service was excellent and friendly and the truck was incredibly niceReanna S.
This is the first time used uhaul service and Mary the uhaul clerk she was so helpful , me and my Was so happy she did her best and she provided a good customer service . Definitely I recommend UhaulIkram T.
When I finally got the truck, it was clean and worked well, but getting things was terrible. â€¢ The computer went down and though there was a truck in the lot they would not rent it to me. They would not even sell me boxes. A nearby U-Haul agency had the same Computer problem but was able to rent out trucks and sell me boxes. â€¢ when I got the truck it only had a quarter tank of gas. What happened to rent it full, return it full? â€¢ there was no key drop off â€¢ initially they added 1000 miles to my travel. When I objected they did correct it. Incompetency at the shop cost me more than 100 miles of extra travel, and hours of extra time during a very busy part of my life.Garth R.