Either make sure Dolly that was paid for is in truck, or reimburse customer for the inconvenience of not having it. I was never refunded the money I paid to use Dolly as I moved myself. It was difficult to move refrigerator washer and dryer with the Dolly I thought I would have
Annemarie F
Terrys Secure Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Alexandria, LA 71303
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Last minute rental that went perfectly!
JAMES BTerry the best always going extra mile for me.
Rondric SYou changed the drop off location that I had selected and notified me via text. This is unacceptable. The confirmation email clearly stated one location that WAS NOT self drop off. I went where I was supposed to and then had to drive around and look for the location U Haul changed it to. This cost gas and time. Over an extra hour of my time wasted. My time is billed at $125/hr. I am not here to do your job for you and the contracted drop off locations. What you did is atrocious and wasted my time and money and caused a serious delay in an already hectic schedule. You want to improve… provide a discount for doing your job for you by having to self drop off or don’t have the nerve to change someone’s selected location. Oh, this change also caused me to go over the mileage allotment which in turn cost another $80. So between that and the wasted hour, you cost me $205 extra because you made a last minute change. This isn’t a critique of the location, but of U-Haul itself and the way they handled the return.
Nicholas CI think service was very easy and convenient. Customer service was also very helpful.
Betty W