The girl had no clue what was going on . I told her to just forget I asked and went online and did the rental of the truck myself.
John T
Appliance Plus Algona
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Algona, IA 50511
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very bad location couldn’t even back in thank goodness I had a small trailer - no one to help my husband wasn’t with me - even called said open til 6 didn’t say I would have to do it myself Very un impressed would not recommend
Neal SThe pick up of the vehicle was a disaster. I arrived at the address listed on my app/confirmation, which was a parking lot with several U-Haul vehicles and trailers. I searched several surrounding buildings for someone to assist with the pick up, and nobody knew where the rep was, where their office was, who I could reach out to...I entered an adjacent building, and the lone occupant was a cell phone provider. I asked them if they knew who I could reach out to, and they said something like "that's us". The location and parking lot had no signage, no directions, no "call here if you have problems", and the person that finally assisted lacked customer service skills, seemed to be "off put" by our presence, and was otherwise not helpful at all. What should have been a 10-15 minute transaction took 45 minutes to an hour. Very unprofessional and extremely inconvenient and a time waste.
Jeffrey MUpdate your website to reflect that you need to go to the cellular place to rent before driving over to the appliance place to pick up. Steve was great to work with but the setback of driving 2 places set us back. Thankfully we didnt need it the full amount of time we reserved it for
Samantha OFacility is in transition to new owner and location.
William P