I don't understand how u-haul counts days. I picked the vehicle up around 9:30 on Monday March 30. I brought it back actually on April 4th, around 10 pm that Friday night. But ok, I was supposed to bring it back by 9:00 a.m. on Saturday April 5th. Now, from where I sit, that is let's call it 9:00 a.m. on Mon. the 30th to 9 a.m. on Tues April 1st, to 9 a.m. on Weds April 2nd to 9 a.m. on Thurs April 3rd, to 9 a.m. on Fri April 4th to 9 a,m, Sat April 5th. That adds up to 5 days. Not 6. I was charged for 6. Oh, and while the contract said the truck was full when I took it, I drove it 16 point something miles. On the way back to turn it in, I stopped and put in $21 dollars (7 gals) of fuel. I'm thinking either the truck wasn't full or you better check that sucker for leaks or mechanical issues. But other than that, the people were very friendly and helpful, which made it a good experience as far as the rental goes. The 'business' part of it left a bad taste in my mouth for u-haul though. Just sayin'.
KEVIN L
Eagle Auto Center LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Arkansas City, KS 67005
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Great location close to my home. Rental was smooth both in pickup and drop off of the trailer.
DARIN LI couldn’t get checked in thru the app but the lady was very helpful in the check in process.
Thomas BAbsolutely wonderful staff. Extremely helpful and customer service focused. Krista is a gem. Our truck got double booked by Uhaul but she helped us work through it. Then after we returned the truck I realized I had left my wallet in the cab and she was really helpful in securing it and getting it back to me. Thank you Krista!
JASON LDavid Eagle is always kind and pleasant to deal with.
Timothu M