Trailer Rental & Towing in Aurora, IL at Jones Asset Management LLC
(U-Haul Neighborhood Dealer)

263 reviews

2711 E New York St Ste 205   Aurora, IL 60502

(630) 898-3855

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 5 pm - 9 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(630) 898-3855

2711 E New York St Ste 205
Aurora, IL 60502

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 5 pm - 9 pm
  • Sun: 8 am - 12 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Aurora, IL 60502

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

263 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5

Have more people like the manager .she was so nice and friendly I give her excellent on her service

Sherry F. 
Rating:
4.0

Natasha was extremely friendly and great to deal with...we will use this location in the future

Sherry H. 
Rating:
5.0

Natasha is great! Highly recommended

FRANCIS K. 
Rating:
5.0

Natasha, the rep who assisted with my truck pick-up was awesome!! She was very helpful and went above and beyond to ensure I had all I needed for a successful move.

Patrick C. 
Rating:
5.0

For once, excellent service

Francis K. 
Rating:
5.0

Loved the check in feature! Easy in easy out! Thanks again!!!!

Roberto G. 
Rating:
1.0

Will never rent without a real person there again. Mobile phone way a disaster. First, site down for maintenance for first 15 minutes. Took 45 minutes to get app to work. Then, dropping off van, app would not let me take picture of dashboard. Had to wait on hold 45 minutes to talk to a real person to figure out what to do with key.

David W. 
Rating:
5.0

Natasha was excellent. She is very good at her job and has such a pleasant and joyful personality. She would be the reason I would return to this particular location.

Daphnie L. 
Rating:
5.0

Great customer service! I also filled out the paperwork online. Arrived to pick up the trailer, picked up my packing blankets, and out the door. Jones Asset Management are flexible with terms, will work with you on rentals, and I would recommend using them.

Raymond L. 
Rating:
5.0

Everything was perfect.

Dwayne C. 
Rating:
4.0

This experience was super easy. Natasha was great to work with too. She made the experience super fast and easy.

MICHAEL R. 
Rating:
5.0

I am grateful for Natasha's friendly and helpful assistance. I am a repeat customer at this location.

Thomas B. 
Rating:
3.0

The process was cumbersome having to take so many photos and check in on the phone. In person is easier.

Michael P. 
Rating:
5.0

Jones Asset Management was awesome and was one of the best experiences I've had while renting a vehicle. Natasha is the best!

Kate S. 
Rating:
5.0

Everything was just fine the agent Steven was very helpful and kind , respectful wonderful doing business with

LAVICTORY G. 
Rating:
3.0

The elevator in the building was scary, office was hot!! The sales rep was fantastic and made it all worth while!😁 The only problem with the truck, you couldn't open the passenger side door from the outside...

Kristine P. 
Rating:
5.0

Customer experience was the best I ever had. I would definitely recommend this location to someone.

Quineecia J. 
Rating:
5.0

Natasha was absolutely wonderful, she gave excellent customer service!

Shaneka S. 
Rating:
5.0

Natasha was GREAT!!! Her professionalism and business like manner made the rental experience a breeze. I would highly recommend renting from Natasha!!! Thanks!!!

JOHN B. 
Rating:
5.0

Loved the owner and her son! Very helpful and accommodating.

Kristine M. 
Rating:
5.0

Natasha was a sweetheart! Grateful for her kindness & beautiful energy during a very exhausting time! Thank you!!!

LINDA M. 
Rating:
5.0

Jones always has excellent service and they are always respectful courteous and professional

Wade S. 
Rating:
5.0

Natasha from Aurora was very helpful. Even with what is going on. We did everything over the phone. She was pleasant and helpful. The truck and trailer worked out great. No problems. Dropped it off in Golden Colorado. Andrew from u haul, checked it in. Also very nice. Everyone was very helpful. Thank you. Pat

Pat H. 
Rating:
1.0

No lock box present to place Keys in and i was not about to put them in their unit mail box that was open to public so anyone could take the keys. I was at location for more then 30 min trying to figure out what to do and on hold with uhual

Sandra C. 
Rating:
5.0

Just continue your great sevice. It has been a high privilege and blessing to know and due bisiness with Steve and Natasha.

LARRY P. 
No reviews have been submitted for this location.

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