Susan was amazing, she helped me upgrade my truck from a 10ft to a 15ft the morning of and gave me the rental for the full day so I didn’t have to worry about returning it late. Relived so much pressure for moving day!
Alisa M
Citywide Apartment Locators
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Austin, TX 78727
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisYour online check-in is a real pain.
Timothy AUHaul person wasn't there to pass some critical info on about the truck and an error message I had received, so I still had to call.
Robert RFantastic customer service. The truck was definitely newer and in good condition with safety features that all worked well and made moving a breeze. Highly recommend this location over others in the area.
Cody HWhen I returned the truck there was no issues and forgot something in the cab after dropping it off and the gentleman in the apartment finders office was able to assist me but the person responsible for the Uhaul was not available. The reason I put Below Average overall rating was three days later I got a phone call about leaving a lock on the truck and was informed that I didn't fold the blankets and 3 of the 24 blankets had tape on them and would be charged $25. The truck was left clean, I did fold the blankets and thought I removed all the tape. They must have shifted while in transport. When I disputed the charge with the person on the phone, I was threatened to be blacklisted from Uhual if I didn't pay the $25 dollars. However, after to talking directly with Michelle in Customer Service the charge was refunded by Stephen Hlavaty, Area Field Manager. Thank you Michelle and Stephen for your assistance in this dispute.
Phillip C