I had a bad experience due to the customer service I received on the phone when my pickup date was changed. When I changed the pickup date they changed my drop off location. When I called to express my concern and see if it can be changed the last I spoke to on the phone was very rude and hostile.
Paul W
Citywide Apartment Locators
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Austin, TX 78727
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Easy drop off. She took the time to help with check in. Convenient location.
OLAN FHave the employee that is trained to rent U-Haul vehicles be on site during all business hours. I was told to arrived no later than 4:45 p.m. in order to be served by the U-Haul representative. I arrived on time, only to be told that the one employee that handled the rentals had left at 12:00 noon and was gone for the day! Having to handle the transaction over several phone calls wasted over 45 minutes of my time.
Cary CExcellent service 👏
DAVID PThe woman who checked me in was very nice and helpful. U-Haul had moved my pickup location in the computer system and did not notify me, even though the location I went to was listed on my reservation receipt. Luckily they had one truck left and she helped me cancel my existing reservation and get that one.
ERIC F