Chris is amazing! Goes above and beyond for exceptional customer service!AMY DEANNE Y.
Trailer Rental & Towing in Austin, TX at U-Haul at N Lamar
Pour nous contacter
Austin, TX 78751
(S Of Koenig Ln)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Austin, TX 78751
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have two people at the store. I was surprised to learn that the general manager is the only person at that location. The service was beyond compare in this day and age! You should promote that guy to a training position to teach your other employees how to go about and beyond.Brian B.
Excellent in all ways. Thank you very much.DAVID L.
True to their word, when they didn't have the equipment I reserved, they provided one step up with no increase in cost. You can't ask for more than that!Juan M.
Had a hard time with image uploads and your mobile website using Firefox on Android. I don't think that was the only obstacle we had because once the experienced associate took over for the new guy, the check out went a lot more smoothly through those steps, but I ran into the same problem with image uploads again for check in until I switched to Chrome.PETER W.
Great personal service by young man there who did all functions when computers were down and staff were short and several patrons were in line. Professional and detail oriented.george R.
High quality service from ChristopherDYLAN M.
Fast and easy drop off.Russell B.
Nothing. The guy working there was friendly and helpful. Hooked up my hitch and explained what to keep an eye on. Good experience.STEVEN M.
Tried to contact this location several times during the rental. Each time no one picked up the phone.Paul F.
Excellent serviceTimothy A.
The young man behind the counter was very helpful.KEVIN A.
I believe I was over charged for a truck that did not work properlyCHRISTOPHER W.
Everything was great. Was leased a rental without any problems. And returned without any problems. Will definitely return to this location again.ANTONIA H.
Unfortunately I had left my hitch drawbar at home (230 miles away). This required me to buy another for this tow, A rental or loaner drawbar to go with the auto hauler would have been nice. Otherwise the trailer functioned well and the shop personnel were excellent to deal with.JOSEPH ASHTON B.
Was great!TRAVIS P.
The employee working (Chris) was super helpful and working hard. We stopped by two days in a row and each time he was the only employee there. Perhaps hire a second employee?MICHAEL M.
Quick, easy drop off!David F.
Christopher was awesome helping me with adapter to fit my MB 350 so I would attach the trailer. Very Smooth process and professional.MICHAEL L.
Fast and easy return. Was great.Agenia S.
The above comments refer to the N. Lamar site. Also Jesse at 6610 Burnet Rd was especially helpful and should be commented. The remaining comments refer to the online booking system. I was booked for a remote 24/7 Truck share pickup at 830 am. Upon arriving at the 7500 Burnet Rd location, I discovered that the facility did not open until 1000. However, since there was supposed to be a key box, I faithfully followed the online instructions with my smart phone and logged on to my account. I then was told that it was not a "Truck share" check but a face to face check-in. Since I had an 830 reservation and the place didn't open until 1000. I was not too happy (this is a mild understatement). Fortunately, all I had to do was to visit Jesse at the 6610 Burnet facility and although he had no trucks available, he called around and found me one close by. So here's to people to people contact and a royal raspberry to an online system that booked me for 830 at a facility that opened at 1000.BRUCE B.
The girl at the counter was very rude and dismissive. Needs coaching on customer service and greeting customers.VERONICA S.
Great experience! Great staff!BRANDON J.
I think you should start the talks with the customer having the availability of a backup phone number, or no rental.MICHAEL E.
None. Christopher was very helpful and kind!SANDRA K.