Always a good experience at this location.
RICHARD A
Batavia Parcel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Batavia, IL 60510
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I had an unbelievably poor experience at this site. I really like the idea of using a rental trailer but the customer service at this site was terrible. I will might not use U-Haul again - never this site. The owner / operator? Was absent from the facility (door open) when trying to return the rented trailer. He- wouldn’t answer the phone at all. No one available for over a half an hour during Saturday working hours. I had the trailer ready to lift off the ball of my hitch and after a half hour walked through the store found the trailer jack (Sean) used to put the trailer on my hitch and then raised the trailer off my hitch. I drove around the front and for the third time attempted to get someone’s attention to let them know I dropped the trailer in the back and to check me out. Again no one at the counter I took two steps past the counter and called out to the back …. Then Sean came running out yelling at me very confrontational told me he was going to call the police etc… I told him I used the trailer jack disconnect the trailer because after being in the store 2x making three phone calls and waiting over a half hour no one came to assist… I just wanted to drop the trailer (which I did) and close out my contract. I used the trailer for less than 4 hours on a 24 hour contract. He continued very confrontational told me he would call the police for me trespassing and to get out of his store and he would close out the contract. 4 hours later I got a text that I left the trailer in front of the building (which I didn’t… I put it exactly where he told me to leave it when I picked it up). The text stated that he would charge me 60$ for moving the trailer. I didn’t
RICHARD GI was grateful for the availability of a cargo van for an unplanned need. The mileage rate was quite high, and the rental would have been less expensive and more convenient if I had been able to drop off the van at a Uhaul near my home.
CAROL MJust a few tips - 1. Please don't leave customers with only a quarter of a tank of gas to start. It's inconvenient. 2. I'm not a religious person and I didn't appreciate the lockbox code being PRAY. This is just a personal comment. I took no offense, just a preference.
Sheryl EThis was minor but the passenger side rear tire was very low on air pressure. Not a big deal but I had to stop and air up the tire. Again not a big deal but the tire was low right from pick up.
KELLY B