The truck infested with little roaches. We did not see them until after we moved. First noticed when returning the truck because they were attracted to drinks in cup holder. Coming from the dashboard and had to drive 45 mins to return the truck. Asked for manager and they said he was at lunch. Offered to sell me products from the store to treat roaches at my home. WHAT!!!!!!!! Renovations are not even completed yet and now I have to deal with roaches from moving truck. That should be a health violation. The truck should be taken out of the fleet until fumigated. I should have been charged for rental and they should be responsible for fumigating my home
amber A.
Brothers Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Baton Rouge, LA 70816
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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The gentleman at Brothers Ace Hardware listened to me as I told him about how I had been changed in the system and essentially had to reapply, he couldn't understand why the app wasn't able to simply transfer the pick up location, he commented the truck should NOT have been rented with no AC, he was going to let it sit and look for leaking fluid. This was a different return location than the one I chose, the one I chose was closer to my house....felt like I was working for U Haul, delivering their broken truck to where they told me......BTW, this review link FINALLY worked, received this late tonight after many attempts.
Milton B.I recommend the U-Haul representative walk around the equipment with the renter and make sure everything matches the renters contract like mileage and gas amount in the vehicle. The employee here did not know what to do when mileage did not match up and did not know how to get into contact with U-Haul.
Madison O.Easy and quick process. Thank you
Matthew R.I wish I had known the 10ft truck didn't have a ramp to load items, I didn't look before renting and everyother one I passed on interstate and saw that weekend had the ramp. Made it hard to load and unload vs ramp
Alex D.