This location was friendly and helpful, however I initially chose a completely different location with a 9:30am pickup. U-Haul changed my reservation to a 1:30pm pick up at an entirely different location. I was on hold for 30 minutes before being assisted with this issue. The woman I spoke with set this final location up, and upon arrival the clerk told me he did not have the truck I needed. My only option was to take a different truck that had to be returned to that same location, which caused me to drive 2 hours more than I needed to. Overall it was a poor experience. I wanted to pick up in Delaware and return near my new home in Pennsylvania, which is what I initially requested. Seems like the online system could be improved. I shouldn't be allowed to pick a specific location and time if it is going to be changed on me.
Location de remorque et remorquage à Bear, DE chez Express Food Mart
Déménagement en provenance/direction de Bear, DE? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Bear, DE 19701 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Bear, DE
Les remorques fermées à Bear, DE sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Express Food Mart!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Bear, DE 19701. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Express Food Mart représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Bear, DE conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Bear, DE !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
There are so many places offering Uhauls. Most of which have better customer service with people that know what they are doing and how to properly communicate with customers in a professional manner.
More knowledgeable people needed. No contract paper or receipt given to me. The associate said contract paper will send to email but there was no contract paper. Besides that there was 15'er at this location in the uhaul.com. But when I call to the store for make sure if it really available, the associate said "we don't take new customer. we don't have any truck available" and hang up. But I needed truck that night desperately, so I searched all over the DE & nearby states. Still there was 15'er in that location. So I did reservation online anyway. After I made a reservation, I called to that store again to make sure there was 15'er. Still the associate said they don't have 15'er. It was so disappointed because I said to my sons go pick up the truck. And right after that, I told to my sons that they don't have the truck, so they don't have to go there. After a moment, someone called me that my scheduled pick up time is over so they are going to cancel my reservation. It makes me so angry. After all that time I spent search for truck, make a reservation and call 2 times, they are going to cancel my reservation? And there was truck available at that location. I believe they don't want make reservation by themselves. They only take the reservations by customers. And they can't understand what customer say to them, they just say they don't have truck. It's very irresponsible manner and attitude. Uhaul company supposed to make sure when anybody to be a uhaul dealer, that applicant hire good speaking English people.
We came to pick up van 7am in the morning! I didn't like that we were there first, others came in the clerk would stop waiting on us and take care of them ! We had to go 1 hr away! Also, we were running late because of this! Had to stop to get gas, the gauge was almost empty! Delayed us again! We've used these people before!
first time using business with UHaul and it was a total disaster. truck never staged for pick up. had to wait until location opened. cost me 150.00 out of pocket to pay guys sitting at my site for a hour an all they said we will refund you 50.00. may have to look at budget account never had issues with them.
Upon bringing the truck back I was told that I would have to pay for not folding the blankets back up. My parent's and family have used uhaul before and never had to do any of that. I was also never told of this charge when I first went to pick the truck up. (Two different people helped me when I picked it up and dropped it off). What was also quite frustrating was that the truck we rented had no a/c with it being 90 plus degrees out. The truck ran really rough we noticed as well driving to pick up the materials I needed to pick up. Overall my experience was not really good at all for my first time renting a uhaul truck.
People were rude and did not have my vehicle ready after doing mobile registration . . Need to learn how to be more professional. I ended up calling cops
This was the 2nd time in 2 weeks I rented a cargo van from this location. The 1st time all went well, great vehicle, service & easy process, but I never received any emails, receipts, etc.? But this time, terrible.! The van was old (gear shift on steering column) power steering stiff, & noise coming from rear (brakes or suspension), just figured due to age. Upon driving a few miles (& stopping) noises were more prevalent but only had ~ a mile to go. Did not feel safe & should have returned, but I was limited on time & it was 90 degrees! After loading van & ready to go, NO A/C! Ckd all ctrls, etc. shut van off & on, finally worked. Kept doing this the whole time & it was so hot! During process of return (took pic of mileage before & after) as instructed. Counter person wanted to see my pic, He wanted to handle my phone & I told him I would prefer he didn't & he just grab it out of my hand & started going through my pics, etc. I immediately told him to stop going through my phone & just give it to me & I would find the pic he needed. He didn't & told me to take another pic of mileage (and as if I was a moron) he went step by step from starting the van to waited 30 seconds! I was furious by this time & he finally handed my phone back & without saying I was not going to touch it! I did have one glove on so I held it & went to my car to get another glove. I took the pic which had the identical mileage. This time I would not let him have my phone, & said are you questioning the mileage? I didn't have far to go for move. He said no, he wanted the fuel gauge to be shown in the pic. If he would have just conveyed that instead of talking down to me, only guessing because I'm female, there would not have been an issue. Then he rudely told me what my total was, I acknowledged, & wanted to inform him of the issues I had with the van & he rudely walked away. Also, each time I left location & only went a qtr of a mile, the odometer would advance to the next mile, what a coincidence? My opinion is a business rating should not be a 1 star one day & a 4 star another. After so many issues with 2nd rental & counter person, I would not recommend this location.
Was never given a copy of rental agreement. Not professional at all!!
Always excellent service. Quick issue and return. Highly recommend.
Should make sure vehicles are cleaned and SANITIZED!
The whole process was easy easy in and out, truck was very clean
Parking lot is too crowded. I called the night before to ask a question-he didn't answer the phone professionally and he put the phone down on the counter. I could hear him having a conversation with another person in the store and he never came back to the phone.
I waited in line with customers of the mini mart. When it was my turn, I told the clerk I wanted to return the keys/van. She looked up my rental, but then noticed a line of mini mart customers was starting to form. She stopped helping me and helped the other customers before finishing the return process with me.
The system was down and made the process more stressful then it should have.
The attendant was personal able
Business allowing customers in without masks. I believe it is Delaware law to wear masks in public places of businesses. Will not return. Business can be reported
I am a former military member who did several moves using UHAUL but you can count me out. What a terrible experience from start to finish. Sorry but you need some Quality Checks your rental process and your business customer relations. When I went to drop off I was told I had to back in a trailer to a small spot. REALLY! JUST A TRAILER YOU WANT ME TO TAKE ANOTHER FIVE MINUTES AFTER YOUR ATTENDANT THOUGHT I FIRST HAD A TRUCK. I kept telling him it was a trailer and attached to MY TRUCK. Well, sorry I have several more moves to do in 2020 but I"ll check your competitors. No Thanks UHAUL don't need the attitude and lack of professionalism
Service was good in the beginning. We made sure to take pics of the gas gauge as well as the truck when we received it just â€œin caseâ€ something went wrong. I have never had an issue with uHaul until using this location. After having the truck for a day, we filled the tank to almost full when it originally had a half tank of gas. When we returned the truck we were told we would be charged for gas even though we had pictures that we filled the tank to almost capacity. The lady behind the counter proceeded to threaten to call the police when we were trying to show her the pictures. It was an incredibly horrible experience. An experience I wouldn't wish on anyone after a stressful move. I normally do not leave comments. But, I would suggest that everyone steer clear from renting a truck at Express Food Mart. They treated us with no respect. And, they overcharged. Be very careful and always take pictures especially with this location.
Customer service was horrible. Service provider charged me extra and proceeded to swipe through my camera roll on my phone
Great customer service
The clerks need to be available when a customer comes in no customer wants to hear I am too busy to process your request please go online to secure a vehicle. Other than that service is good normally.
The lady in the store was very rude. I explained to her I placed my order online and I just needed to pick up my keys. She told me I had to wait until she helped the customers in the convenience store first as they were priority because my process took a long time. I told her I already paid and just needed the keys. She proceeded to continue to help customers that came in the store after me. I had to speak up and say I was going to cancel my truck and go somewhere else if she didn't help me now. She then wanted proof of receipt showing I had paid before giving me keys to the truck. I told her I had no receipt since I paid online. She continued to argue with me, until I had to log into my online banking and show her where U-Haul withdrew money out of my checking. I would never rent from this location again.
They charged me twice for the rental rate. I have the truck for 5 hours and returned it 5 minutes late this is ridiculous and the customer service was awful I won't recommend this place to someone