Umm not happy at all with my rental. I picked it up at 11AM and that was fine. I was supposed to return it by 5PM on the same day, and I in fact returned it by 1:15PM. I was just emailed a bill for returning it on Sunday at 5PM which is complete and total LIE! I handed the Uhaul employee the trailer harness extender after I unhitched the trailer and clearly said my rental was due by 5PM today and I am returning it early. He said okay and thank you. I do NOT like being treated like I returned it on Sunday at 5PM.. I will going down to the Uhaul store tomorrow to clear this lie up and getting my $$ back. I was called on both my numbers but NO ONE left a voicemail or any issue of concern with my rental. It was only until 4 days later I get an email with double charges on it. Not happy at all!
Location de remorque et remorquage à Beaumont, TX chez U-Haul Moving & Storage at I-10 and College
Déménagement en provenance/direction de Beaumont, TX? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Beaumont, TX 77701 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Beaumont, TX
Les remorques fermées à Beaumont, TX sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage at I-10 and College!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Beaumont, TX 77701. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage at I-10 and College représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Beaumont, TX conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Beaumont, TX !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Philip and Chasity were both extremely rude. The location is understaffed. I reserved the truck 24 hours in advance and the truck was given to me on empty with the light on. I was told I must go straight to the gas station. The check engine light came on in the middle of my move, the truck overheated. I used the online check-in which doesn't help in anyway whatsoever.... They demanded a secondary phone number and wouldn't let me have the truck until someone answered their call. Mind you I'm paying with a card and paying extra for the insurance. Everything about this U-haul location, and experience was HORRIBLE!!!
When you order a uhaul online be more specific on the mileage rates. I had no idea that yall charge 1.09 a mile on Friday. I was blind sided with that when I paid and no-one at Uhaul had an explanation for it
The oil change light was â€œonâ€ and, when I mentioned, they said the van had to be sent off for oil, but they did say oil was added to van. It was a little worrisome, not knowing if there could be a problem. But there wasn't, even after driving 560 mi. in 2 days.
There was know waiting time at all, I booked the trailer on line and all of the paper work was correct and the salesman did a great time about getting be fix up fast. Thanks for the help and support
Have accurate pictures when picking up the truck and make the process easier when dropping off the truck
Took me over two hours to get a trailer
I wouldn't say the truck was well maintained. The door allowed rain water to fall inside the middle of the truck onto our furniture due to faulty weather stripping. The physical location of the building was fine. The truck was clean, but wet inside before we ever drove it.
Despite confirmation from Customer Service representative (Patricia) related to 10% discount, the Milam store indicated that they could not honor a discount because it was not indicated in the system. Manager (Philip) also refused to offer 10% discount on his end as well. Also, much more to my U-Haul experience from the day prior at 8161 Easter Frwy store also in Beaumont, TX where inexperienced staff were unable to install a hitch ordered from U-Haul website hitch on my vehicle and I never received a phone call from Regional Mangers (Alisa Bernard or Jerry Bowden) to discuss a realistic solution.
additional counter help
CSA was rude and misinformed me of other charges.
When reserving a auto transport online I put in all the correct info for the vehicle being towed after driving two hours to the rental location U-Haul did not have the trailer nor do they make a trailer that vehicle would fit on So instead I had to rent a tow dolly and pull a vehicle that has been sitting in a field for eight years for 2 1/2 hours
Super nice and helpful
NOT QUOTE EXPECTED PRICE AS 20.00 + 2.00 PER MILE ( FOR IN TOWN TRUCK RENTAL , SMALL JOBS ) AND THEN AFTER 3 HOURS , A VERY MINIMAL DISTANCE ( WHICH TOTALLED LESS THAN 6 MILES ) , ADDING 20.00 WORTH OF GAS MORE THAN THE TRUCK HAD INITIALLY , AND BEING TOLD BY EMPLOYEES THAT THEY ARE OWED ABOUT A HUNDRED DOLLARS - I WAS APPALLED BY THOSE THINGS MUCH MORE THAN I WAS WAITING IN LINE IN THE ' MAIN 'ROOM TO RECIEVE SERVICE FOR NEARLY AN HOUR - DESPITE THERE BEING MULTIPLE EMPLOYEES WORKING THE FRONT AREA -
My original reservation was for pickup in Vidor, but the people who rented the tow dolly befor me didn't return it to Vidor. I was made to go to Beaumont to pick it up. I told them I would drop it in Vidor where my original reservation was scheduled and I got charged extra because NOW it was an one way rental! Not cool....
Good people, great service.
i was really pleased and appreciate the excellent customer service they gave. i'll be back soon on my next move !
I have used this location several times. Always does a great job!
Customer service means everything to me and I was not disappointed
I had several issues with this location. First it was my understanding from the individual that checked me in that if I stayed under 100 miles that I would not have to pay any mileage, as it was included in the rental fee. Imagine my surprise when I checked in that evening with the truck and it was under 100 miles that the individual checking me in tell me it was going to be $110. Instead of the $2020.00 plus tax that I was expecting for just the rental of the vehicle because I stayed under 100 miles. My second issue came when I went to pick up my rental for today which is Sunday December 20th. First, they ask me for two additional contact numbers as opposed to the one that I gave on the previous rental on Friday they also took my picture and then told me that I could not use my debit card to rent the vehicle I had to use a major credit card. Mind you this is the same debit card that I used on rent the van on Friday. There is a breakdown in communication between your customer service representatives. Also, a lack of knowledge on the correct procedures and what is supposed to be collected from the customer when they check in. And the mileage needs to be explained a lot better than it was to me on Friday. Also, the lady that checked me in Friday night was extremely rude and the people there this morning All they could do was keep reiterating the fact that I have to have a major credit card and the other person should not have done that on Friday and allowed me to use my debit card. There was nothing like, well let me get a manager and see if there's something I can do. Because also they wanted to move me to a larger box truck and that is something one, I did not need that much room and also, I didn't want to incur additional charges. So, because of this I will not be recommending nor will I be renting from your U-Haul location again.
Very nice staff. My clerk was great.
Phil need some help n some training
When I dropped of this rental around noon I was informed that it was not the location per the agreement. This lady informed me to call the phone # and request a change of drop off location. I called and the lady on that phone # told me that this was a local (Houston) rental. I don't know where the disconnect is or was but since she did not wave the $30 transfer of drop off location I will not be using U-Haul again. Sad to say that you lost a customer of over 25 years over miscommunication on both our parts.
This is my U-Haul truck twice in a month, but the air conditioner has problems both times. The first time there is no cold air conditioning , the second time, the heater and the cold air conditioner both have problems. Fortunately, the engine is strong enough to allow me to travel all the way from Texas back to California.