In my 40 years on this earth, I've only experienced a handful of customer service representatives as unpleasant as the one at this location. He was agitated with all three customers he interacted with, including me. His communication skills are TERRIBLE! He's defensive and uninviting. Since I mentioned so many bad things, I think it's only right to highlight good things. The truck was clean. The store and the property was well organized and very clean.
Location de remorque et remorquage à Beaumont, TX chez U-Haul Moving & Storage at Eastex Freeway & Lawrence Exit
Déménagement en provenance/direction de Beaumont, TX? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Beaumont, TX 77708 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Beaumont, TX
Les remorques fermées à Beaumont, TX sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage at Eastex Freeway & Lawrence Exit!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Beaumont, TX 77708. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage at Eastex Freeway & Lawrence Exit représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Beaumont, TX conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Beaumont, TX !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
I was charged for 125 miles when I only drove 22. I took pictures before and after my rental and called to have the store fix it, they told me they fixed it but I was still charged almost $150 for my rental.
Great service. Fast and friendly. Was advised well and given a demonstration of how to use the equipment. Best Uhaul experience by far.
Love my U-Haul
Employees very polite, and courteous.
Mr. Edward Bennett was Awesome. he was very professional and listened to my complaint about the oily lubricant when I picked it up even though it wasn't his fault because I picked it up in grand prairie Texas. Yet and still he listened calmly and understood my frustration. He is an asset to your company and is one of the reasons that I will continue to use that location.
The guys were very helpful and polite.
Have the waiting area a little cooler
The manager and staff were friendly, facility was clean, model operation!
Have courteous, knowledgeable employees Manager especially! I rented a storage in January. I was told I locked my storage open and they would be replacing lock to lock it closed I was charged for that lock! I live 800 miles away! I get to this location in May explained that I couldn't get into storage because someone @this store changed the lock! The guy called THE mgr. That said it would be 3 days before he could get someone out to open it mind u I'm 800 miles away from home! I had to pay a locksmith 145 .00 to come unlock the lock uhaul put on! Before all this I was given a code that didn't work and when I got back there 4:50 the3 employees just looked at me didn't let me back in the store so I could tell him the code didn't work thank goodness someone came to the uhaul and I was able to gain access! The last guy from the store came out I ask y'all seen me trying to get your attention I explained to him the. Code didn't work he came over there tried code didn't work showed me how to leave it open so it wouldn't close! I wasn't even able to get the copy of my contract which was ridiculously priced one way in same state! The truck was on E so we had to find a gas station quick there was trash and a broke lock inside we are in the mist of a PANDEMIC and that was totally unexceptable but we are stressed on a timeline so i don't have time to deal with Uhaul incompetence and meet my deadline soI have to clean it out with gloves and disinfect! I've rented from y'all on several occasions this was the worst experience ever!I want be back Ref#2687651 Contract# 92036606 was supposed to hear from Area Mgr. Steven never have! Dirty truck on E and I still brought it back on a1/4 tank!????
Nothing to improveâ€¦.all good! :)
The agent acted indifferent towards me and didn't act like he wanted to be at work.
I actually love U-Haul. It is very professional and the staff was very nice. Explained instructions very well.
Friendly guys and the easiest drop off ever for me. Of course the online information I provided like scanning drivers license etc. did help, but I do like the new system.
Nice gentleman that helped me. He was very concerned about safety and cleanliness of the trailer! Thank you for his assistance!
Overcharged my credit card. Dishonest.
We had a wonderful experience with your Beaumont Tx east tex freeway location. The service people were wounderful to work with. I would highly recommend this location to anyone wanting to move.
I have visited this location twice and i am not certain of the gentleman's name but I was provided great customer service both times that he has waited on me. Based on his service, I will visit his location again.
None of the employees knew what to do. It's like it was their 1st day. The guy that waited on me asked many many questions, put the info into the computer, then tried to get me to swipe my card. I told him the card reader machine was unplugged. So he punched some more buttons on his computer and said now enter your card. I told him again the card reader was unplugged. He then punched some more buttons on his computer and lost all the info. He said I need to re enter the info. I said which part. He said all of it. I had already been there almost an hour with my daughter sitting on the side of the road waiting on me to show up with the auto transport trailer to get her broke down car. Then I finally get the trailer, get to her and load her vehicle. The rear tire was flat on the trailer. The gas station had air and I plugged the flat tire, aired it up and we were on our way. About 20 miles down the road the tire exploded and the pieces were ran over by my son in law following me. We pulled into a bank parking lot and called their 800 number and a wrecker was dispatched to replace the tire. This whole fiasco started at 5:30 pm and ended at 12:00 midnight to haul her car 50+ miles. Then the next day when I returned the trailer, I had to unhook it myself, and wait in line behind 4 people and that lasted roughly an hour and a half. I'll NEVER go back there again.
Not a thing
Keep doing what you are doing
Employee at the front desk had excellent customer service skills. He made the rental very easy and pleasant.
I originally had my reservation at the Milam location and they did not have the trailer. I checked in online and waited 30 minutes in line to find out it wasn't there and i had to drive to Eastex and they took care of us
Great experience, fast easy and convenient.
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