You should have a second staff as it was very busy we I was there.
Neashia S.
J&N Beaver Meadows LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Beaver Meadows, PA 18216
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Location was changed without notifying me. Found out after I called Uhaul when original pick up location was closed. This location was about a half hour away. Although I ordered furniture pads, this location did not have any.
David B.Friend service and good vehicle
Tammy H.Drop off was easy and the attendant was friendly
Robert M.We'll first off…. I called there Saturday afternoon I asked if it would be an issue to drop my truck off after hours… I explained it's a one way I was picking up in NY and we don't need it for the 2 days…. She said no that's fine you won't be charged because it's dropped off early…. So we did we returned it 1:30am Sunday morning left the key in the drop box…. We'll come Monday afternoon i receive a phone call from the main office asking where the truck is…. I explained I left the key in the drop box and returned it early Sunday morning… she said ok let me call and see what's going on next thing I know I check my bank account and they're charging me $70,4 for an after hours fee and an extra day !!!! So I call back the same woman in the office answers I tell her what happen she gets it reversed…. Now AGAIN today I check my bank account to see if the refund went in… no it didn't but I now have ANOTHER charge from these people but this time for $49,2!!! So not only did they wrongfully charge me the first time but they are wrongfully charging me a second time that is fraud!!! Especially since it was fixed the first time! This location should not be allowed to rent uhauls not even that their customer service sucks and the employees never follow back up and no one seems to know who did what and why! I will be filing i complaint with uhaul itself and their license to rent should be revoked especially since when I called jail customer service in Wilkes barre today the customer service rep asked where this was happening and I told her J&N in beaver meadows her response was “oh… I know who they are…†and by the tone of her voice I can tell I must have NOT been the first person to encounter this!!! If I were you I would HIGHLY recommend to STAY FAR FAR AWAY FROM THIS PLACE!!!! NEVER AGAIN WILL I PICK UP OR DROP OFF A UHAUL FROM A LICENSED PARTNER WITH UHAUL WORST MISTAKE EVER!!! I'm now out almost 130$ I now have to wait for because they decided to take it upon themselves and charge me FOR NO REASON!!!
Crystal H.