Charges were misleading and told different chargesKimberly P.
Trailer Rental & Towing in Belleville, IL at Belleville Storage Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Belleville, IL 62221
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Belleville, IL 62221
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
If you make a reservation there's a high chance your gunna have to drive around and get the items that were supposed to be with the truck. Not only was my rental not where I wanted it neither was the items I needed. Then you get pushed to buy blankets you didn't even use. They did offer me a $10 refund which wasn't really worth my time.Cassandra B.
April goes out of her way to give the best service!JAYME C.
Great customer service! I have rented several trucks from Belleville Storage and have always had a great experience!richard T.
This was just the drop off location but April was such a sweet person. She was right there as soon as i pulled in asked if we had a good experience with the truck and even joked about us both having nerdy face masks. Will definitely go back if i need a truck in bellevilleroger N.
The only reason I would not recommend this location is the attitude of the agent there. She was just plain rude. I had originally rented some blankets for my trip however I ultimately did not use them. When u returned the truck, I asked the agent whether she would charge me for the blankets (they were still sealed in the plastic) and she said that I had rented them and therefore I had to pay. I indicated for what use? She then in an exasperated tone said: "Alright I won't charge you for them!" Truck was fine, but i won't ever be coming back to this location. This young lady needs to get the chip off her shoulder and realize that it's customers who deliver her paycheck.BRYCE T.
Drop off was fast and easy!!!Eshe O.
Truck has a miss in the engine during acceleration, but overall a smooth move. Savannah at the desk was a great help.Randy V.
The lady at the desk was very nice and helpful. Great conversation. Highly recommend.Daryl W.
Everything was perfect. Thanks for being great!Julia M.
No locking tags on the blankets or dolly. The location of both take up valuable truck space. Trying to fit stuff past the dolly as truck filled scratched some of the furniture.Herbert P.
Lady working behind counter was nice, friendly, and helpful.Brett H.
This was the best service I have had at a U-Haul locations. The lady at the counter was very friendly and knowledgeable. I would recommend this location to anyone.Chase M.
Customer Service was good. The equipment was bad.Jason A.
Very courteous, and explained everything wellJESSE S.
I don't really know if it's the locations fault more than just the area being over saturated with people moving in, but you have multiple Uhaul dealerships listed on google that don't exist(Conoco near this one) and others where the inventory is completely full. If renting from this area and going somewhere else it's terrific, but bringing equipment to the O'Fallon area is very tough because most Uhaul lots are full which led me to driving around for an hour and a half trying to offload my trailer.Tanner G.
The pre-arrival online check-in was easy to do.Craig S.
Better defined parking for returnsIan S.
The windshield wiper needs to be fixed. It kept jumping off track while I was driving. It really put me and my passenger in danger because it was raining really hard. It need to have a more thorough inspection on the truck.Ceira S.
Please explain to customers that they can take a live photo instead of uploading it. That was very confusing.Henrietta Y.
April was awesome!Linda F.
This experience was so much better then my sat one in December. I called and reserved the truck ahead of time, able to pick it up and drop it off with ease. This location was very satisfactoryJennifer T.
Everything was the way it was supposed to be, abd best friendly help a person could ask for. Thank you. Darryl ReedDarryl R.
Front desk customer service was outstanding. Will definitely return here and recommend to family and friends.Brandon A.