The day after I picked up the trailer, I received a text message asking when I would be returning it. Although I had two days to return it, the location seemed to be pressuring me to return it earlier for the next family. I received another text message and phone call again on the next day. This is my first time experiencing this kind of pressure from a U-Haul location after renting equipment. This has not been a good experience with this rental.
THOMAS P
Mid America Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Belleville, IL 62221
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
My rental was gassed up, clean, and ready to go at the time promised. The U-Haul representative was very friendly and knowledgeable, answering all my questions. This experience helped reduce the stress out of the moving process.
MICHAEL FThe lady was nice, but there was a problem with return. It was never returned correctly and we had 4 days later calls and charges from Uhaul. I am not blaming the location. It was Uhaul administration that made errors. It was resolved but what a hassle
Wallace FWe were charged for 40 miles due to the person who checked us outs estimate. We only had to go pick up a couch and back, and went approximately 20 miles. We put gas in it since it was low when we got it ( 8.5 gallons) unfortunately we did not check it when we left the uhaul location. This was the most impersonal location ever. Won’t use them again.
WALLACE FMake sure the facility will be open during the hours needed
Dennis G