I was very disappointed with my overall experience. The pickup location was extremely difficult to find, and upon arrival, the staff did not seem familiar with the U-Haul rental process or services. I was also informed that the pickup location had been moved, which resulted in me having to walk approximately one mile to locate and pick up the truck. Once I finally received the vehicle, I found that it had little to no gas and was very dirty inside. Overall, the pickup process was inconvenient, poorly communicated, and not what I expected from a U-Haul rental experience. I hope these concerns are addressed to prevent future customers from experiencing the same issues.
Joseph F
Big Lake Rental & Housing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Big Lake, TX 76932
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisYou pick it up a this little Cafe and the food is great 👍 👌
Richard VGentleman met our needs was a great help
Timothy CSmall lot, 6x12 trailer is ridiculous, tongue is way to long and way to heavy, and they have no way to jack them up to hitch height. I’m 60 moving my daughter, we had to get help to just unhook. Aweful
William BThis guy is top notch. He goes out of his way to make customers satisfied. Will continue using this location.
Brian F