The drivers side door would not close, the passenger side door would not close all the way because the entire lining around the door and window was falling off. The truck was broken into in our driveway with the master lock intact when we left it. Someone busted the lock open. The majority of our stuff was stolen. It has been reported to the Birmingham Police Department, a report was written, and crime scene investigators are on the case. We will never, every use this location again. We will be telling our friends to never use this location ever again. My husband is an investigative journalist, we suspect that the staff at the uhaul location in East Lake are somehow connected to the robbery. It has been reported to the BPD.SARAH G.
Trailer Rental & Towing in Birmingham, AL at U-Haul Moving & Storage of East Lake
Pour nous contacter
Birmingham, AL 35206
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Birmingham, AL 35206
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My reservation was at 5pm, I got to the establishment at 4:50 and no one was there, the office was locked yet it said it closed at 7pm. I was on hold with customer service for 30 minutes and wasn't able to reach anyone. The online check in team tried helping me out. At 5:30, an employee showed up and didn't have a reason why there was no one there. It's like they left the establishment and came back, extremely unprofessional and unacceptable.Dariana D.
There is a loud wind whistle at 55 mph while driving with a headwind. The whistle appears to be around the windshield seal on the passenger side. When driving with no wind the whistle would start at 65 mph which was very obnoxious.Raymond J.
Location did not have appliance hand truck I reserved. Location did not have furniture dolly I reserved. Attendant was late arriving after opening time. Only one attendant working and service was slow on a Saturday morning.PHILIP W.
just as neededTERRY C.
Nothing at all great job!!William P.
Very nice people who were very helpful.Mary C.
The representative at this location helped to get what I needed in a timely fashion. My entire experience from pick-up to drop-off was great!Kiosha M.
I wasn't bad they very friendly.Bertha B.
Let them know that there's a $20 fee for after hours even though no one is reachable when you have problems returning truck online so it's a way to overcharge customers.Shenetta C.
The customer service experience could be better, its not impressive at all. The GM is nice and seems to be fair; however, I think the front desk clerks and/or Asst Mgmt staff needs to focus on being more friendly and courteous. Also more training in explaining addtl charges and policies instead of running threw them as if they're reading a script.RACHEL B.
Better customer service.RACHEL B.
Close downJOHN A.
Try to be available as much as possible for your guest. Do not ignore them knowingly they need helpShardeia S.
Store filed a damage claim against me and lied about it. They reported overhead damage after telling me everything was fine. No one at uhaul will advise me of what to do or how to dispute this claim. Also convenient that I am apparently responsible for damage that is not covered by this insurance. I will not be using uhaul again.TRISTIAN S.
Have more 19.00 trucks available.Lashane W.
Have disinfectant wipes available for the customer to wipe down the steering wheel Door handles etc. for the customers peace of mind during COVID. Our truck was seemed clean but it was unsettling to get right in after someone else just brought it back.VICKEY P.
All fees and charges need to be listed on the website and made know to the customer BEFORE they reserve truck. Remainder of deposit due back to customer shod not take forever to be put back on customers card. It didn't take forever for you all to charge it so it should not take forever for you to return it to customer.KRYSTAL S.
The location employees are doing a good job with what they have but the layout of the parking lot is awkward and cramped. My rental was ready and very clean so I was grateful for that. Overall, I was pleased with my experience.Ashlei G.
I tried to return the truck the night before the young lady that was there refused to take the truck did not even try to help me at all was very unhelpful she is not customer service material at all. She was more interested in being on her phone than helping mejacqueline H.
Make sure the opening attendant is at workSTEPHANIE K.
It was confusing yo get emails directing me to so many pick up locations at the last minute. It was also confusing to have me drop in different locations.Anekiel C.