I was surprised to be charged an environmental fee and a license recovery fee. Only total $3.75. No one previously mentioned and it is such a small amount I'm not upset about paying the amount, but my issue is it feels like a money grab from U-Haul that most consumers will just pay and move on. However, if they do this a thousand times across the US it's profit center for them.
Tim R
Affordable Storage Guys
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bowling Green, KY 42104
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisRental agent was very personable and informative. Location was clean and inviting.
william bWe reserved in Smiths Grove KY and was told by the owner he would go and get our rental if needed. Received a call the rental should be picked up in Bowling Green KY. I called him and he said he would check on it and call me back. He never did. I had to call two different UHaul numbers to get the time changed for pick up. Went to pick up and the girl at the desk did not know what she was doing. Had to get someone else to help her. I reserved one furniture dolly and one appliance dolly. Only received one regular dolly - which I did not even order. The truck and trailer was fine. Did a great job serving its purpose. But the customer service in Smiths Grove KY and Affordable Storage Guys is lacking significantly. I would look for a different rental company in general other than UHaul next time based on the customer service experiences that I have had.
April HTwo women assisting were very nice and helpful.
LARRY EThe wind shield wiper was broken and it was a rainy day. We taped it together at the facility before driving.
Justin W