Did not get a hand truck a request need a refund of $ 16
Christian B
Carmart Auto Center Brodheadsville
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Brodheadsville, PA 18322
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I would probably recommend sending the customer the correct address and if there is any changes to the address s I would think informing the customer would be the right move. The trailer was great but like it was incredibly annoying showing up and the guy has no trailers and is confused why I am there. Then we call traffic and he sends me to a location where the guy doesn't expect anyone to be coming. Both workers at both locations were awesome but your emails and texts suck
Andrew RMy biggest problem was with the load and share program who put me in a very unsafe situation
AMANDA HHad reservation for 10:00 I had men waiting on me 1 1/2 hr away who took off work to help me load the truck Your rep was late and did not answer my calls and all he said was I m sorry but it really did not mean anything I cslled your rep in Scranton she was barely a help. I will have to think long and hard before using your company again. I had areservation 2 weeks to avoid this garbage.
ROBERT MEverything was great. And the gentleman who helped me was very attentive and helpful. And even went out of his way to clean the snow off the truck for me before I picked it up. My only minor nitpick is that I wish they had more hand trucks available for renting, like many other U-Haul locations do.
STEVEN F