No, I would NOT recommend this U-Haul location! We made a reservation a week in advance for Friday at 1 PM. Apparently, they know how to take reservations, but they don’t know how to honor them! We arrived at 1 PM, and nobody was even there to let us in. We couldn’t get inside until 2 PM. To make matters worse, we were overcharged for supposedly returning the equipment to a different location, along with additional gas charges. Although we eventually received credits, it took FOUR DAYS of phone calls to get everything straightened out. Completely unprofessional, frustrating, and a huge inconvenience. What’s the point of making a reservation if nobody is there to honor it? I would not use this location again!
JENNIFER J
Advantage Storage of Buckeye
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Buckeye, AZ 85326
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI was over charged and bill needs to be corrected.
KEVIN KNothing
Cynthia BWe are always getting charged wrong.
JIMMY SThe key lockbox didn't work. Calling the 800# wasn't useful. The staff wasn't friendly or helpful when we were having trouble. We were on a tight schedule and no extra consideration was given to us for the delays, not even a sincere apology for the problems. Overall, we'll look for another U-haul place to use next month.
Christina A