I went to the location on Perry St first and the lights didn't work on the rental. They sent me to Main St, and the associate was training a new person. The associate didn't seem like he cared to be there (not the new guy) and he wasn't very personable
Robin P.Trailer Rental & Towing in Buffalo, NY at U-Haul Moving & Storage at Main St
1748 Main St
Buffalo,
NY
14208
(By Lafayette)
(By Lafayette)
Services dans cet établissement :
Pour nous contacter
1748 Main StBuffalo, NY 14208
(By Lafayette)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Buffalo, NY 14208
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Trucks for Sale
We have the largest selection in the industry!
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Historique
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
I had a reservation for 12. I called several times before my scheduled reservation to change the reservation time only to be hung up on 6 times before I could speak to anybody. I got to the store, they told me my reservation was cancelled and the new quote went from $90 to $150. Truck was reserved until 10pm. We returned it at 10pm. Somehow got charged $222!!!
Mark J.- Rating:
- 3.0
The trick smelled so horrifically of pesticides and cleaner.
Randy F.- Rating:
- 5.0
The best
Yazmin C.- Rating:
- 5.0
Great business and great staff
Donald M.- Rating:
- 2.0
Stay true to prices something that should of been round 40 dollars was almost fuckn 70, im livid I got a 10 truck for 20 and the 14 dollar insurance my husband put the tank back to where it was at and we drove LESS then 20 miles
Rosa F.- Rating:
- 3.0
All was done
Tracey G.- Rating:
- 2.0
I paid for a dolly but it wasn't in the truck when they brought the truck up, I then had to wait for another 10 minutes for them to go get it. The worker at the front desk was texting on his way to go get it, which I assume is why it took so long to get. When I returned the truck I experienced a similar issue with the same worker and he gave attitude when asked how the bill worked
Brendan V.- Rating:
- 3.0
24/7 share pickup online thing does not really work. The website kept crashing (required two, very good/new phones to finally get through ) and it was timing out repeatedly. Took almost an hour standing alone in a dark parking lot for it to work. No one answered the 1-800; I was on hold for 30 minutes. Also didn't tell me in advance to bring a passport or lease or have someone waiting to answer a phone call? I watched your video for the process to prepare in advance (not accurate). Got a phone call and got hung up on. Apparently it worked but terrible and non-communicative process. Not an acceptable process at all. Cut my work requiring the truck short so I could return while open and not get fined $20 for your non working website. Will definitely actively discourage anyone from trying this process. No fault of the physical site, completely the website and misleading info.
Natalie C.- Rating:
- 3.0
You charged me for gas even tho I brought the truck back at the level I was told to 7/8 don't feel like paying for gas for your truck twice... want the 8.50 refunded back to my card!
Stephen B.- Rating:
- 5.0
You need to improve communication. It took two days and approximately 3 hours trying to change the location. This is an Arizona, main office problem.
Catherine M.- Rating:
- 5.0
Remove payment for mileage to unlimited.
thomas J.- Rating:
- 3.0
Make sure the pick up truck's work fine before a customer come use them...
ANITNETTE W.- Rating:
- 3.0
My truck pickup was 9 a.m. on a Saturday. I had checked in online the previous day, but still needed to wait in line to complete the transaction. There was only 1 person working at a clearly busy day/time, I waited 20+ minutes and there were 4-5 people in line when I left. I would suggest having 2 people on staff during predictably busy times.
David T.- Rating:
- 3.0
The van I rented was a death trap. The electrical system failed causing the vehicle to completely shut down as I drove down the NYS Thruway. It was a miracle no one behind me got killed. When I complained, no one would listen. I was lied to repeatedly by various staff in multiple phone calls. There was zero accountability. Only empty promises. I suspect part of the reason was race, age, and gender based, as I am an older Caucasian male. Really sad.
William C.- Rating:
- 1.0
The truck was very raggedy, it drive like it had issues. Thank God we literally parked it and moved my mind stuff in it and only moved the truck to bring it back. She's a victim of a fire in her complex. We used the truck until she could move her stuff into a different unit.
Andrea E.- Rating:
- 3.0
The ui for the verification page when returning after hours didn't work on my phone. Its not confirmed on the order page yet but I expect a 20 dollar fee will be assessed. To improve things for the next customer the ui should be improved or better yet the self verification process should be removed along with the fee.
thomas A.- Rating:
- 5.0
Better pay for your workers
Ramon D.- Rating:
- 5.0
Always a great experience at this uHaul location on Main Street in Buffalo NY. Manager is friendly and helpful. It is always very busy as it is near Canisius College and between two huge city neighborhoods.
K M.- Rating:
- 3.0
$ 18 in gas fee?? no way I put $20 in before I returned it it was only between $5-7 short. I have never paid this much and I have made this trip quite a few times.
Cheryl L.- Rating:
- 3.0
Pickup truck needs better maintenance. The truck had a "check engine oil" light that would not go away, so it was impossible to confirm the mileage. One of the right blinkers was out and the breaks squeaked.
Leah E.- Rating:
- 3.0
Better customer service, not friendly at all
Rachel W.- Rating:
- 4.0
Wash the trucks periodically. There was only one person. Hire some staff.
ERROL B.- Rating:
- 5.0
Excellent service and change from small unit to a bigger unit. Mgr on site was there to help and create a good serviceable atmosphere. I would recommend this office.
David H.- Rating:
- 5.0
The phone number that is located to this store should be able to have someone answer the phone...
A W.