When someone orders an appliance dolly you should probably make sure that it's included. Also, make sure the truck isn't EMPTY. Because of those two things, we were 15 minutes late to our drop of time. My husband and I had to lift appliances and I'm 3 months pregnant. So way to go uhaul, I will literally never use this company again. I also work in property management, I'll make sure to share my poor experience with all my new move ins.Alexa S.
Trailer Rental & Towing in Carmel, IN at Carmel Welding & Supply Co
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Carmel, IN 46032
Services dans cet établissement :
- Lun au ven : 1h30 pm à 4h30 pm
- Sam : 8h30 am à 11h30 am
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Carmel, IN 46032
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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DO NOT GO HERE!!! They charged me an extra $40 because they said it wasn't in their system that I was dropping a truck off at their location. I have PROOF in the form of the u-haul verification that I PAID $99 to drop it off at this location. I called the 1st uhaul vendor from The Store House and she got on the phone with Carmel Welding and they still charged me $40. After they charged me, I looked at the receipt and they called it a "cleaning fee." I'll be contacting the BBB and disputing the charge!DEREK J.
Love this locationJAMES F.
Wonderful location. They were helpful and polite.Diana H.
The fuel capacity was not full and I did not notice it when I took the truck. I was charged 15 for the gas that was not filled by uhaul. When I explained the situation and asked for a refund , uhaul refunded 10$ and said its the customer's responsibility to check that. I feel this is not right they ate not honest.Vijay P.
Really nothing comes to mind. It was a great overall experience. I will definitely go to Carmel Welding for truck rental needs in the future.PATRICK D.
Thanks Bill for your Help !!!!ROGER S.
I know I said it was clean but there's no scale for cleanliness. There was junk stuck to the cup holder and glitter everywhere. I mean, I've seen a lot worse but it wasn't sparkling cleanKathleen D.
I didn't find anything in the transaction that would require improvement.FREDERICK Y.
The good news is Carmel Welding where I utilized U-Haul for 70 years. I know where its at but its location may not know about it. I was surprised how easy to drive the truck is. Similar to a van. It was cool. Service is great, and cost is reasonable.Billy S.
Great customer service!RICKY S.
Better lighting where truck was parked. Picked up at 7pm using mobile web site.Aaron Z.
Please know that this positive review only applies to the uhaul dealer Carmel Welding. The staff at Carmel Welding were amazing, and completely salvaged the horrible experience I had with Rangeline Self Storage.MARK M.
Gas was empty in the truck when we picked it up. 9 miles to E. This is unacceptable, especially in the winter time. The floor on the inside of the truck was coated in road salt. Not a huge deal, but confusing when the rental agreement stresses that trucks must be returned clean or incur a fee. The online check in process too half an hour. We had a 3 hour rental, and the first 30 minutes were entirely eaten up by the slow online process. We had done all the pre-registration.Patrick S.
The online process is a little unclear and the website glitches several times as I tried to pick up and return the truck. Not uploading pics after I took them, not recognizing GPS location even though other apps on phone showed my phone was sending GPS info, etc.Jeremy L.
Was seemlessColin D.
Pay attention to any damage - if doing one way - each U-Haul contractor has differing expectations of what is or is not. Or what the correct process is.Richard N.
Bill was very responsive and extremely helpful in communicating details and making adjustments on dropoff timing.Edward L.
5 STARS!BRUCE H.
Asked for a dolly and didn't receive a dolly but got charged for it. Also was charged for another days fair because truck was returned 30mins late even though the pick up the truck more the 30mins than the scheduled time and spent the same hrs I rented the truck for. Called customer service and I was transferred from one person to the other and had to stay on the phone for over an hour and yet still my dolly refund is still not here. Worse experience ever!!!!!Eric A.
The truck was ready to go the service guy was great I would definitely recommend this place againcsongor H.
Thought the truck parked up front was for advertising so walked back and forth the entire lot looking for the truck number and then the key box.Holly W.
Charged more than the expected.Upender M.
Quick and easy and reasonable couldn't ask for more than thatStephen C.