Couldn’t get the AC to work but upon returning the Representative got it going.
EDWARD C
Four State Storage Lease Co LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cathedral City, CA 92234
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I didn’t have my cell phone with me and was told I could not rent without it. I asked, “If I only had a landline?” You could not rent was the response. I had already been to another u-haul store and they had no smaller trucks. Now I was being sent home to retrieve a phone. I think you should have an alternate method of rental without a cellphone. The employee became indignant when I responded in a sense of disbelief. “You can rent somewhere else.”
Benjamin LCharles, the manager there, is an amazing human being. He was kind, helpful, knowledgeable and represented UHaul in the best possible way. I wouldn't hesitate to recommend renting from his location, and I'm typically not one to write commentary or recommendations. I wish customer service was like it was back in the day, but there are exceptions...namely Charles. Thank you for having such an incredibly warm and professional person like him. I truly appreciate it.
LOCKE PThey charged my card over $272 the day after I returned the van. They had no problem calling me to confirm when I was returning the van but FUNNY HOW they waited til the next day to run my card without contacting me!! Not one call so that let's me know they've done this to others!!
Rahney WStaff was friendly and helpful. Van worked!
Christi O