Old tires with almost no tread and dry rot cracks between the tread pattern.JESPER S.
Trailer Rental & Towing in Centennial, CO at Big Tool Box Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Centennial, CO 80122
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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A leaking bearing is not acceptable. Did not cause any trip disruption, but it's not something that should have caused me concern.ROBERT M.
Very friendly and efficient service. Thank you!Valerie D.
This has nothing to do with the location but with U-Haul in general. I made a reservation several weeks in advance and scheduled the pick up at 8:30 am. The night before i received a text that my reservation was changed to another location for a 2:30 pickup. I then received another text the day of my rental that my reservation was once again changed to another location which added significant miles to my rental as it was many miles from my home. What is is the purpose of making a reservation as it seems to be meaningless.William P.
Great overall experience from pick up to drop off, thank you!Shaun W.
The process to reserve the truck was easy On line check in was self explanatory. Paperwork was ready to go when I picked up the truck. The truck was clean, gassed up and ready to go. Check in was easy as well. Both staff members Tim and Kyle were courteous, professional and great to work withMAUREEN H.
Advise customers where to park for 24 hour access. My car was locked behind a gate overnight and I could not retrieve it after I dropped off the truck. Ensure the truck is stocked with requested equipment or (u-haul) make it part of the initial verification. I had to hire movers because I did not have a dolly. I also had to use my own bed blankets because moving blankets were not provided.BRAD L.
You did great! ThanksWILLIAM K.
Have one designated location for the trucks to park. Some were parked in a lot across the street that was marked for another business, others were parked on the street. It was a bit confusing.STACI G.
Great customer service. Very satisfied with the experience!DWIGHT M.
Jeff was so helpful and professional. Great great service walked in picked up truck no waiting no problems. Great experience! Thank you so very much. Would highly recommend if you need to rent a uhaul truck.JERRY D.
Be fair an accurate. Not worth taking advantage of a customer of $16.Thinh N.
The folks at Big Tool Box simply do not clean the equipment. The cab was filthy and reeked of stale beer.DAVID H.
The item I reserved was at another location despite the address on Holly listed on my order. I sent a follow-up email to UHaul support but never heard back on it. Nothing wrong with either pickup location as they had nothing to do since I reserved on U-Haul's website.Paden C.
Employees harassed me, stepped out of line & spoke out of their pay grade... awful experienceJacob H.
The truck was filthy. There was leftover food crumbs, greasy fingerprint smudges and trash. We asked they guy who helped rent it to us, he said they other things to do as well as uhaul. He took a broom and cleaner out to the truck but I'm not certain what he actually cleaned. As someone who has used uhaul many times over the last 15 years, I'm going to think twice about using your services if this is what we have to look forward to, especially during a pandemic.BRYAN L.
I was charged $14.00 for a line item I did not recognize and no one has clarified what it was. Also clarification about the app for after hours return at time or rental would be a good idea.MAX W.
The people here were very helpful and friendly. I was complete with my drop off in a very short time.ARTHURG W.
The outside of the trailer was very dirty.KEVIN M.
Left a large oil stain on my drivewayBRIAN C.
The truck was absolutely filthy on the outside and inside windows.GARY G.
Ryan the GM was outstanding at getting us all set up. I have to say that prior to that our experience was terrible. I was sent to 3 locations to pick up an auto transporter and one was an hour away. Why you can't set it up so the client can reserve a unit at a location of choice with a non-refundable deposit is beyond me. You make it very difficult for the customer. My daughter experienced this same thing a month ago and I've now heard from several friends who said they would never rent from uhaul again. You need to hire more people like Ryan and get your logistics squared away. Honestly, this is amazing that you have been in business this long and have a terrible way of doing business.Jim Z.
Cleaning is not a priority here, but it is what it is. Tim is great, a real guy and that makes it work.WILLIAM B.
This was the best experience with renting a haul I've ever had. the young man who helped me was very polite and knowledgeable and quick to get me hooked up and on the road!shaun K.
Nice and professional, no hassle. I will be using this location again.Jeremiah P.