Fantastic, totally without a glitchNATHANIELBENJAMI S.
Trailer Rental & Towing in Charlottesville, VA at Community Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Charlottesville, VA 22901
(Located on Rio Road east of the mall and Rt 29)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 1h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Charlottesville, VA 22901
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Zero problems and very affordable - great experience!!!RANDALLKEVIN G.
I think you guys should ALWAYS provide a lock to lock up the trucks that you rent. If someone doesn't return the lock, then they should pay for it, with a penalty attached.Elizabeth S.
We came after hours on a Saturday. Drop off was simple and I had my confirmation email sent early the next morning.Sean B.
Hostile employeeLAURENMARY B.
I have used this location as a pickup and drop-off location several times in the past 2 years. It has alway been a great spot. Contactless pickup using the App was very easy.Edward Alexander D.
More staffPAMELAMARIE L.
The U-Haul App didn't recognize me at this location which made it frustrating to quickly check-in and return. I needed to call customer service to unlock the lockbox. I like the mobile check-in and return idea but I've never had a successful experience with the mobile App. It was a little scary to have it still not working when I returned the truck at night, I tried the App several time and eventually dropped the key in door slot.Sandra Lisa H.
Nothing, they were great. I showed up 3 hours early as they were opening with other customers there and was taken care of professionally, quickly, and with a smile. Definite recommend to a friend/family.PAULANDREW D.
Everything was great. The U-haul employee were really friendly and willing to help. That impressed me is that when I returned back at ~7:30pm (while the location is working until 5:00pm) , there still was a person who took my key and sent me a receipt. I really appreciate his hard work. Location is also very convenient, there are many places for parking and easy to access from US-29. The truck I got was in good conditions and clean. I would give more than 5 stars if it was possible. Thanks so much.Maxim S.
Pick up and drop off using my mobile device went very well. Equipment was ready and clean. We will definitely use this location again!!Tanya A.
When my husband told the gentleman that the truck leaked and had damaged my mattress, etc., he just shrugged him off and said okay.GARYWAYNE B.
Fantastic, the Gentleman that checked me in was great !! Very Satisfied !MICHAEL D.
A comment on the truck - There is no working charge port. Neither the 12 volt or the USB charger worked.dustin S.
This was a self serve drop off via Uhaul app.Marci L.
Reservation was changed for a second time now having me drop off at a third location. This location was fine. I will not be renting from U-Haul again. I have used UHaul probably a dozen times for short and long distance moves but the customer service for this reservation with multiple location changes. The first change was to a location 25 miles from my house. The move was probably about 5 miles roundtrip so ridiculous to pay all that extra money and time. I had to talk to 2 people to get to someone who could make arrangements for me to pick up a larger truck at a closer location. Upon request she adjusted the charge to the amount in my original reservation. Then the reservation changed such that the self check in feature didn't work resulting in an hour long phone call...mostly on hold (3x) before I was able to get the truck.CATHERINEM L.
Add grab bar on left side of box entry there was only one on the right side.THOMASPRESTON D.
Dealer was great ...as was your help desk but I do think it's problematic that in a market as big as Charlottsville that you don't have a local emergency service ( we had a damaged rim and a punctured tire and it took close to 6 hours to get it serviced)...not exactly punctual...again no complaints otherwise...Timothy D. M.
Very good with communications, especially with COVID-19 restrictions.Michael R.
Nobody around Sunday. Checked out on Monday ,Ok.Valentin K.
Check in person very helpful.VALENTINTHEODOR K.
u haul web site is cumbersome and time consuming; web site quit twice and little help from pick-up location where lawn mower and busy street were next to service window. It took over one hour to pick up the truck, time which should be available for moving. Your new web-based approach is terrible customer service. Web site works particularly poorly and often will not open with Safari.Glen M.
Keep up the great job!IBRAHIM TANER O.
The first time experience with self check in was frustrating. The one line chat person for customer service for the online check-in was poor. Luckily a representative of this location was on site and was extremely helpful. I believe he said his name was either MARK or Mike Hammond.James H.
We drove 65 miles. Before to drop off the truck we filled the tank with gas. It turned out 9 gallons! For 65 miles. That's not right.OLEKSANDR P.