I had a reservation for the trailer I had rented to finish our move, still took a 1/2 hour to get through the sign up. Your Chehalis store on Louisiana Ave. is a top notch service. Your main office in Vancouver Wa. was the best, Mandy is the BEST, she helped my wife and I many times to get things right!!!!! Thank You!!!!MIKEL H.
Trailer Rental & Towing in Chehalis, WA at Highway 12 Petro
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Chehalis, WA 98532
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The employee at this supposed 24/7 drop off location told me I couldn't drop it off with her, and to take it somewhere else. The app told me I would be charged extra if I took it somewhere else, so I left the trailer there parked next to the other u-hauls anyway, and used the check-in app as instructed.JAIME H.
After entering information online, I had to do all of it again at the location. Was a total waste of time. I will think twice before I rent again.Randal K.
Mackenzie Stupfel was awesome, great customer service and very helpful.Thomas D.
Trailer and truck were to be picked up at a location near to me. Instead, had to drive 40 miles north for the truck then 20 miles south of my location to pick up the trailer.Dwayne D.
They could have a little better organized but was much better than the pick-up location.Victor G.
Reserve furniture pads were not available, had to go to another shop 7 miles away. Employee was not familiar with uhaul rental system so it took over 60 minutes to complete the pick-up of the trailer. Employee did not inspect equipment. Overall, it was a pretty awful experience. That pickup location shouldn't be allowed to be a uhaul neighborhood dealer.Gregory G.
The truck was not cleaned at all when I picked it up. and when I got to the place to load it up and opened up the back part of it the board at the back end of the compartment was broken. I took a picture of it because I do not want to be charged for.Romona D.
Good service. Trailer was ready. ThanksTHOMAS RAY R.
When I arrived I did a self checkin as I had done when I picked up the truck. I parked it and tried to return the key inside but the young lady didn't know what to do with the key and needed to call someone. I waited as â€œthe one who knows what to doâ€ was not there onsite at the time. No big deal. He was there within a minute or two. He was very nice. I had already checked in online and only wanted to advise him that there was nowhere to checking my blankets or hand trucks and so I didn't want to leave without someone official knowing that they were in the back of the truck. I took a picture to verify. Later he called me to inform me that I had failed to fold the blankets and that they were not all there. I told him that I returned what I was given by my pickup location. They were not folded when I received them from my pickup location as they had been piled on the floor in a heap. He was very nice and said that he would call them and get it squared away. The location is convenient and easy. Bothe employees were friendly and helpful.Jeremy H.
Great service, new truck, on time, well done !Bradley M.
I have used these wonderful people many times over the last 3+ yrs and I must say, I have never had a single problem! They are very kind, understanding, and helpful! They are awesome people!Valerie C.
Quick and friendlyJohn C.
Nothing! It was great!Valerie C.
The gas was marked as 3/4 of a tank and after I got in and drove 2 miles I realized it was only at 1/4. Even with a picture of the gas gauge and mileage, they made me fill the tank up to 3/4.AMANDA S.
The girl quoted me 14.95 the night I reserved it and then the owner charged $24 ...the electrical line was not long enough so they had to switch one from another unit and the trailer had been used by them personally and full of trash and debris which I had to wait until they cleaned it out....horrible!Shane S.
Raj was very helpful and thorough. Would definitely use this location again.Teri B.
Slow only one person working the placedon B.
The person who helped me rent the equipment told me that I was going to get a refund for the days I didn't use it, when I returned the equipment they told me that there is no refund "on one way trips"MARGARITO G.
Personnel were very polite and helpful. Enjoyed having a clean vehicle to ride in.Michael B.
Very nice and easy to deal with.Judith J.
A new employee checked me in. Due to special circumstances, an accident. They were at a loss until the owner arrived. They were very helpful and patient.William B.
Appt person ,set truck for an hour away in vancouver, when I reserved it in Longview wa. Had to drive a round trip for hour both ways, just to get truckdavid B.
the staff was not sufficiently trained. Did not correctly explain that unit had to be returned to same location to avoid additional cost. In fact, I was told it could be returned at a different UHaul location at no additional cost. This cost me an hour of my time.Norman W.
Cost to much for what I neededJames B.